Undergraduate Global Academic Advisor

About the Opportunity

LOCATION
Please note this position will be located in Manhattan, New York City (Manhattan College Campus)

JOB SUMMARY

Under the supervision of the Director of Global Undergraduate Academic Advising, this position delivers student-focused academic advising to undergraduate students enrolled in pathway programs offered on Northeastern network and partner campuses.  Academic Advisors working with undergraduate students attending a Northeastern undergraduate pathway program will be responsible for general program advising across the portfolio of degree programs offered at their assigned campus.  Undergraduate Global Academic Advisors will work in close partnership with the advising units from each program’s home college on the Boston campus, as well as with the Global Experience Office and appropriate campus support staff.

Academic Advisors assist in identifying struggling or at-risk students including making appropriate referrals to other college resources; schedule building, registration assistance, add/drop or withdrawal assistance, and major declaration; maintain detailed student records; participates in recruitment activities, programs, and initiatives including providing advising information to prospective students and orientation advising; participates in departmental and committee meetings as appropriate for supporting assigned students; develops and coordinates relationships with various offices on campus to better serve students; may facilitate section(s) of the Introduction to College course.  The Academic Advisor works to foster a welcoming, nurturing, and inclusive environment for all undergraduate pathway program students. This position will be located in Manhattan, NYC.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree and 2-3 years of relevant professional experience required; Master’s Degree in Higher Education, Counseling, Social Work, or other relevant fields preferred.

• Experience working with various student populations.

• excellent oral and written communication skills.

• understanding of educational requirements and advising processes.

• demonstrated technology proficiency with various software applications.

• strong organizational skills.

• experience working as part of a team.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

1)

Academic Advising and Retention

Primary point of contact for academic advising on NU network campus.  Work in partnership with the academic advising units on the Boston and other global campuses to perform general advising duties and provide academic advising support for the undergraduate pathway program student population in alignment with best practices in student support. Use early alert system to track and outreach to at-risk students.  Maintain documentation of interactions with students and accurate student records and monitor academic progress.  Participate in committees relating to advising. (60%)

2)
Academic Policies and Procedures

Primary point of contact for students and families regarding university policies, academic catalog(s), academic calendar, advising calendar, and academic appeals process.  Responsible for directing students and families to the appropriate administrative offices as necessary. (25%)

3)

Student Support and Special Projects

Take initiative in collaborating with other specific departments/ offices on campus when assigned liaison role, such as the Registrar, the Office of Global Services, and WeCare. Participate in committees relating to advising.  Support Admissions efforts and events as needed.  Direct students to appropriate student support office as needed.  May facilitate section(s) of Introduction to College as needed. (15%)

Position Type

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.  

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

Expected Hiring Range:

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.