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Salt Lake City, UT, USA
In-Office
Junior
Edtech
The Role
Supports organizational IT asset management by receiving, labeling, testing, imaging, repairing, tracking, delivering, and retiring hardware. Manages warehouse inventory, processes warranty repairs and end-of-life equipment, prepares hardware for installations and projects, handles related trouble tickets, documents hard-drive destruction, and updates asset records in Altiris. The role requires end-user systems support, communication with employees and technicians, safe equipment handling, and driving a company van.
Summary Generated by Built In
Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA


This position reviews, analyzes and evaluates information technology assets. The incumbent is responsible for assisting the IT Manager over Asset Management in the management of technology assets for the organization. This position has no responsibility for providing care to patients.


Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

ResponsibilitiesEssential Functions
  • Completes warehouse management.
  • Processes end of life equipment for transfer to University Surplus.
  • Processes repair equipment under warranty.
  • Receives new equipment delivered by vendors and freight carriers.
  • Affixes barcodes, blue, and green safety stickers on new equipment.
  • Safety tests all equipment for leakage with ohm meter.
  • Images new PC's, laptops and thin clients.
  • Installs memory, hard drives, dual video cards, and other devices on computers and laptops.
  • Processes trouble tickets including contacting users and technicians for further details.
  • Destroys and documents hard drives from retired computers.
  • Prepares IT hardware needed for daily installs and projects.
  • Delivers and picks up IT Hardware to/from assigned locations, hospital, and remote clinics.
  • Reassign assets in Altiris to correct user, location, and status.
Knowledge / Skills / Abilities
  • Must be proficient with Microsoft Office Word and Excel.
  • Good driving record required to drive company van.
  • Proficiency in the various desktop operating system environments and basic desktop application suites, including word-processing, spreadsheet, and email.
  • Ability to effectively communicate with employees at all organizational levels.
  • Demonstrated human relations and communications skills, and ability to work in a team environment.
  • A strong commitment to excellence in service.
QualificationsRequired
  • Bachelor's degree in Computer Science or equivalent.
  • Two years of experience that includes help desk support, systems and business analysis, customer support and systems support efforts on all aspects of end-user systems.
Qualifications (Preferred)Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This position involves intermediate work that may exert up to 80 pounds and may consistently require work involving lifting, carrying, pushing, pulling or otherwise moving objects.
Physical RequirementsCarrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

Skills Required

  • Bachelor’s degree in Computer Science or equivalent
  • Two years of experience including help desk support, systems and business analysis, customer support, and systems support for end-user systems
  • Good driving record to drive the company van
  • Proficiency with Microsoft Office Word and Excel
  • Proficiency with desktop operating systems and basic desktop application suites
  • Ability to lift, carry, push, pull, or move up to 80 pounds

University of Utah Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about University of Utah and has not been reviewed or approved by University of Utah.

  • Retirement Support — Employer-funded retirement contributions on both the academic campus and U of U Health are notably strong, with automatic contributions and additional voluntary savings options. This emphasis makes long-term financial benefits a distinctive part of the total compensation offering.
  • Healthcare Strength — Multiple medical plan choices, robust mental-health support through the Employee Assistance Program, and wellness programs create a comprehensive health offering. Network options and wellness incentives further enhance coverage quality.
  • Parental & Family Support — Paid parental leave policies provide options for fully paid periods or extended partial-pay leave for staff, with parallel provisions at U of U Health. Separate frameworks for faculty include modified duties and leave arrangements during family transitions.

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The Company
HQ: Salt Lake City, Utah
12,233 Employees
Year Founded: 1850

What We Do

The University of Utah, located in Salt Lake City in the foothills of the Wasatch Mountains, is the flagship institution of higher learning in Utah. Founded in 1850, it serves over 31,000 students from across the U.S. and the world. With over 72 major subjects at the undergraduate level and more than 90 major fields of study at the graduate level, including law and medicine, the university prepares students to live and compete in the global workplace. Known for its proximity to seven world-class ski resorts within 40 minutes of campus, the U encourages an active, holistic lifestyle, innovation and collaborative thinking to engage students, faculty and business leaders. The University of Utah became a member of the PAC-12 conference in July 2011. Technology and Commercialization The University of Utah is tops in the country for creating start-up companies from university research, according to a ranking by the Association of University Technology Managers (AUTM). See http://unews.utah.edu/news_releases/u-of-utah-no-1-for-startups for more information. Forbes magazine’s recent ranking of the “Best States for Business” pointed to “an educated labor force” as a big reason Utah came in at number one. The U supplies many of the employees for companies that keep expanding their operations in Utah, such as Goldman Sachs, Adobe, Omniture, Oracle, Ebay and many others. http://pac12info.utah.edu/commercialization-of-innovation/ Healthcare University of Utah Health Care recently ranked first in the nation in a prestigious national study. The University Health System Consortium’s 2010 Quality and Accountability Study compared 98 of the nation’s top academic medical centers and ranked them based on core quality measures, patient safety indicators, mortality rates, re-admission rates, and patient satisfaction scores. See more about University of Utah Health Care at http://healthcare.utah.edu/index.php

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