The Security Supervisor is responsible for overseeing daily security operations, ensuring all posts are staffed, and maintaining a safe and secure environment for clients, employees, and visitors. This position provides leadership, training, and support to security officers while enforcing company policies, procedures, and post orders.
Key Responsibilities
- Supervise and coordinate the activities of security officers during assigned shifts.
- Conduct regular patrols, inspections, and audits of the site to ensure compliance with safety and security standards.
- Maintain accurate logs, incident reports, and documentation.
- Ensure all officers are properly trained, equipped, and briefed on daily responsibilities.
- Provide immediate response to incidents, emergencies, and alarms.
- Enforce company policies, client procedures, and applicable regulations.
- Address performance issues, provide coaching, and escalate concerns when necessary.
- Serve as a liaison between site management, clients, and security personnel.
- Assist with the onboarding and field training for new officers.
- Investigate incidents and prepare detailed reports.
- Support continuous improvement and maintain high standards of professionalism and customer service.
Work Environment
- Indoor and outdoor settings
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Managing Shift-based schedule, including nights, weekends, and holidays
- May involve exposure to varying weather conditions and extended periods of standing, walking and driving
Qualifications
- High school diploma or equivalent required; security or criminal justice education preferred.
- Minimum 2–4 years of security experience, with at least 2 years in a supervisory role.
- Valid security license/guard card (as required by state law).
- Valid Driver's License with no discrepancies
- Strong communication, leadership, and problem-solving skills.
- Ability to write clear and accurate reports.
- Must be able to stand, walk, and perform patrol duties as required.
- Ability to handle stressful situations calmly and professionally.
Skills & Competencies
- Leadership and team direction
- Conflict resolution
- Attention to detail
- Emergency response
- Customer service awareness
- Time management
- Knowledge of security procedures and access control systems
Skills Required
- High school diploma or equivalent
- Security or criminal justice education
- Minimum 2-4 years of security experience with at least 2 years in a supervisory role
- Valid security license/guard card (as required by state law)
- Valid Driver's License with no discrepancies
- Strong communication skills
- Leadership skills
- Problem-solving skills
- Ability to write clear and accurate reports
- Able to stand, walk, and perform patrol duties
- Ability to handle stressful situations calmly and professionally
- Conflict resolution
- Attention to detail
- Emergency response
- Customer service awareness
- Time management
- Knowledge of security procedures and access control systems
Inter-Con Security Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inter-Con Security and has not been reviewed or approved by Inter-Con Security.
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Fair & Transparent Compensation — Pay is considered competitive for many entry-level and select specialized roles, with hourly rates often described as decent or strong for the work. Daily pay access and overtime availability further enhance take-home earnings for those seeking additional hours.
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Healthcare Strength — Full-time roles include medical, dental, vision, life insurance, and AD&D, with an HRA available when enrolled in major medical plans. The breadth of core health coverage is consistently part of the overall package.
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Retirement Support — A 401(k) and employer-sponsored retirement plans are offered, with profit sharing or defined-contribution options referenced in some contexts. Retirement benefits are available companywide, with some variation by contract and post.
Inter-Con Security Insights
What We Do
EVERYWHERE SECURITY MATTERS. Inter-Con Security is a multinational private security company operating in North America, South America, and Africa. We provide a wide range of security services, including security guards, mobile patrols, emergency services, K9 security, executive protection, concierge services, off-duty officers, and more. We are proud to serve government agencies, Fortune 100 companies, private businesses, and individuals both domestically and internationally. At Inter-Con, our workforce of dedicated security professionals is the foundation of our business, and we treat our employees like family.
