WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.
- Be a recognized authority (by clients, partners, and colleagues) in Adobe Workfront software-based solutions & technologies.
- Work to educate clients on the standard methodologies in relation to their specific industry and key business requirements
- Gain in-depth knowledge of a client’s technical environment, business objectives, goals, and challenges to provide the best advice needed to drive customer success and value with the Adobe Workfront solution.
- Effectively analyze complex project issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with clients and partners
- Efficiently multi-task, working across multiple client engagements and key internal initiatives
- Actively maintain the highest level of technical expertise by knowing the latest Adobe Workfront developments through internally and externally available learning opportunities and self-study.
- Interact frequently with clients via phone, email, and/or in-person—including interaction with marketers, analysts, web developers, and C-level executives.
- Keep accurate daily records of client billable time
- Communicate proactively and effectively to Customer/Implementation Partner teams on assessments & recommendations throughout project life cycle.
- Assist with enablement & desk-side coaching to Customer/Partners on product features, ad-hoc technical queries and future optimization roadmap.
- Manage Customer expectations appropriately and keep projects on schedule and within scope.
- Work and collaborate with Adobe internal teams and Client/Implementation Partners.
Must have
- A solid technical understanding of Adobe Workfront, including proficiency in the work management features, the proofing and document features, and Workfront Fusion features such as module setup, function development, and scenario development and troubleshooting.
- The capacity to understand business requirements and translate them into architecture, design, and development activities for clients using the Adobe Workfront solution.
- Demonstrated proficiency in integration technologies and techniques
- Experience articulating technical solutions and how they can solve client business problems to both technical and non-technical audiences.
- The ability to adapt to and work effectively with various clients and partners in challenging situations, employing strong facilitation skills while establishing credibility and trust quickly.
- Be self-motivated, responsive, professional, and a champion of customer success.
- Shown ability to communicate and lead execution of architecture vision across multi-functional technical and strategy teams.
- Clear written and verbal communication skills communicating deliverables, sharing information, and leading meetings.
- Exceptional organizational, presentation, and communication skills - both verbal and written.
- Must be self-motivated, responsive, professional and dedicated to customer success.
- Possess an innovative, problem-solving, and solutions-oriented mindset
- Demonstrated ability to learn quickly, be a team player, and manage change effectively.
What we can offer you
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships – all united by our agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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Skills Required
- Solid technical understanding of Adobe Workfront, including work management, proofing, and document features
- Proficiency with Workfront Fusion (module setup, function development, scenario development and troubleshooting)
- Capacity to understand business requirements and translate into architecture, design, and development activities for Adobe Workfront
- Demonstrated proficiency in integration technologies and techniques (APIs/integration patterns)
- Experience articulating technical solutions to technical and non-technical audiences
- Strong facilitation skills; ability to adapt and work effectively with clients and partners in challenging situations
- Ability to communicate and lead execution of architecture vision across multi-functional technical and strategy teams
- Clear written and verbal communication, organizational and presentation skills
- Self-motivated, responsive, professional, customer-success oriented
- Innovative, problem-solving, solutions-oriented mindset; ability to learn quickly, be a team player, and manage change effectively
What We Do
VML Enterprise Solutions is VML's technology and transformation unit that unites the agency's technology and data groups to deliver consulting, engineering, data, automation and platform services. It supports global brands with AI-enabled solutions, commerce and customer experience transformation, and scalable platform delivery through integrated consulting and technology capabilities.
