Imagine building your career with one of the world's leading tech companies while living in beautiful Lisbon, Portugal. If you're a Ukrainian speaker with a passion for helping people and technology, this could be your next adventure
As a Customer Support Specialist, you'll support small and medium-sized businesses through chat, email, and phone, helping them make the most of their online advertising solutions.
Your responsibilities include:
- Providing outstanding customer support via multiple channels;
- Assisting clients before and after sales;
- Solving customer issues efficiently and professionally;
- Helping businesses optimize their advertising performance;
- Building positive customer relationships and delivering an exceptional experience.
Requirements
Native or fluent Ukrainian and strong English communication skills;
Previous Customer Support or Customer Service experience;
Good computer skills;
Excellent communication and problem-solving abilities;
EU Passport/ID or a valid Portuguese Residence Card;
High School Diploma.
Benefits
By joining this role, this is what you can expect:
- Joyful Lisbon
- Skyrock Growth with a 12-month renewable contract
- Portuguese Extra Delights: Meal vouchers, 2 extra salaries
- Guardians of Wellness: Private health insurance after 6 months
Football tournaments, beach barbecues, surf lessons, and cultural events await!
Make it your Next Job Without Boundaries! 🚀
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Get to know more about Atlean World👇
Atlean World is going to be your recruitment partner during the whole journey:
Guiding Your Odyssey with Atlean World
Personal Touchpoint:
As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session:
Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.
Making it Happen:
Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.
Ongoing Support:
Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.
Skills Required
- Fluent in Ukrainian
- Good English proficiency
- Curious about and comfortable using technology
- Customer service experience (bonus)
- Strong communication skills
- High empathy and interpersonal skills
- Ability to maintain high quality in interpretations
What We Do
Atlean World is an international HR SaaS consultancy and recruitment agency that focuses on multilingual markets. They aim to promote multicultural environments as the new reality by streamlining the recruitment journey through advanced technology and AI tools, while maintaining a human-centric approach to support both candidates and clients in their global career and talent acquisition needs.
