UKG Payroll Implementation Specialist

Overview
World Insurance is one of the fastest-growing insurance brokerage firms in the United States. Within our Employee Benefits Practice, we have a unit, World Payroll and HR (WPHR), which provides HRIS/HCM solutions and Payroll and HR outsourcing services to create deeper value for our Employee Benefits and Commercial lines clients.
Using the UKG Ready platform WPHR provides payroll and tax outsourcing services to clients, including processing payroll throughout the year, tax filing and payment services, quarter and year-end coordination and administration, and more. Our payroll module provides a payroll and tax management solution that helps streamline processes associated with completing payroll while helping our clients stay in compliance with the always-changing labor laws. Our Implementation team handles the build-out and upkeep for these solutions and provides ongoing support to clients on an outsourced basis. WPHR services small and middle-market companies throughout the United States.
Job Summary:
As a Payroll Implementation Specialist at World Payroll and HR, you will play a crucial role in onboarding new clients to our UKG Ready payroll platform. You will handle implementing, configuring, testing, and training clients, ensuring a seamless transition, and providing ongoing support. Your expertise in payroll, tax, and UKG Ready will be essential in delivering high-quality service to our clients.
Responsibilities

• Configure UKG Ready to meet client-specific requirements, including payroll settings, company settings, tax rules, and employee data.
• Conduct thorough testing to ensure accurate payroll calculations and compliance.
• Responsible for updating and maintaining company templates for creating new clients.
• Train clients on UKG Ready features, best practices, and troubleshooting techniques.

• Migrate historical payroll data from previous systems to UKG Ready.
• Validate data accuracy and integrity to ensure a smooth transition.

• Manage implementation projects, create timelines, and track progress.
• Coordinate with internal teams and clients to ensure timely delivery.
• May be involved in pre-sales product demonstrations when needed or aid with scoping projects.

• Provide ongoing support to clients, addressing questions and resolving issues.
• Stay updated on system changes and industry trends to keep up to date with knowledge of products and processes for clients.
• Aid with system troubleshooting and problem-solving.
• Responsible for training clients in payroll process and system maintenance.

• Stay updated on payroll and tax regulations to ensure compliance.
• Advise clients on best practices and industry standards.

Qualifications

• 2+ years of UKG Ready experience or related field
• Knowledge of implementing UKG Ready with functional expertise in Payroll, and Tax, Time and Attendance, and Accruals would be a plus.
• At least 2 years of experience in payroll and tax administration, preferably in an implementation or consulting role.
• Strong knowledge of payroll and tax administration software and systems, such as Paychex, ADP, Paylocity and Gusto, with preferred experience with UKG Ready.
• Strong time management and problem-solving skills, with a focus on attention to detail.
• Effective communication and interpersonal skills, with the ability to collaborate effectively with clients, sales, third party vendors, and internal stakeholders.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong technical skills, including proficiency in Microsoft Office, including Excel, Word, and PowerPoint

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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