POSITION SUMMARY:
Under the General direction of the UKG/Kronos HRIS Manager, the HRIS Analyst is responsible for the daily support and maintenance of Human Resources Information Systems, the implementation of new systems, the improvement of HR-related processes and the development of Human Resources related reports. The HRIS Analyst assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities.
Position: UKG/Kronos HRIS Analyst
Department: HRIS
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
- Implements, upgrades and supports Kronos Time Keeping and Scheduler application.
- Troubleshoots and resolves reported system and application problems in the test and production environments.
- Documents and describes process and procedures relating to current and future systems and workflows.
- Educates clients and creates related documentation as necessary.
- Uses professional knowledge and independent judgment in making decisions or recommending a course of action.
- Demonstrates service excellence and positive interpersonal relationships in dealing with others, including employees, managers, and medical staff
- Create detailed functional and technical design documents, test plans and test cases.
- Work with business users and the IT team to troubleshoot and resolve application issues.
- Ensure that the day to day operations for the Kronos system users are adequately supported.
- Perform troubleshooting activities including troubleshoot issues as related to maintenance of our pay Policies.
- Identify, evaluate, analyze and recommend changes to support process improvements.
- Efficiently organizes and manages tasks/projects.
- Communicates clearly and concisely with customers in a professional and timely manner. Excellent communication skills.
- Demonstrates creative thinking when seeking alternative solutions to process challenges and issues.
- Respects and maintains confidentiality of all information within BMC Health System
- Participates in evaluation and redesign, as necessary, of internal processes.
JOB REQUIREMENTS
EDUCATION:
- Bachelor's degree in Business, Human Resources, computer science or related field or equivalent work experience.
EXPERIENCE:
- 3+ years experience in the implementation, development, and support of HR systems.
Equal Opportunity Employer/Disabled/Veterans
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What We Do
Boston Medical Center, located in Boston’s historic South End, is a private, not-for-profit, 567-bed, academic medical center and the primary teaching affiliate for Boston University School of Medicine. Recognized for its high-quality, nationally ranked and comprehensive medical care for the entire family, patients have access to the most current treatment and advancements at BMC. BMC physicians lead the way in pioneering new therapies that impact the care of patients locally and worldwide. In 2013, BMC made the decision to invest in a four-year campus redesign that includes additions to buildings, upgrades to existing structures, and an expansion of the Emergency Department. Once completed, the redesign will provide clinical workspaces with state-of-the-art facilities and equipment to solve BMC's most pressing care delivery needs. Already complete, the hospital’s Shapiro Center is Boston’s newest outpatient care facility and features a quarter-million square feet of clinic space, key support services, one of the region’s most technologically advanced pharmacies, and a bright, spacious café. Housed in a facility that provides world-class, patient-centered care at every visit, BMC doctors are among the best in their field. Many are recognized annually as “Top Doctors” in their medical and surgical specialties by publications such as U.S. News & World Report and Boston magazine. Boston Medical Center is also the largest safety net hospital in New England and extends into the community as a founding partner of Boston HealthNet, a network of 15 community health centers throughout Boston serving more than a quarter million people annually. No matter whom you meet at BMC, all are committed to providing every patient and family member with the highest quality of care, respect, warmth and compassion.
