As Private Client Manager, you will be responsible for leading and developing a team of advisors who manage Hagerty UK’s high-value insurance clients, ensuring we provide excellent service throughout the policy lifecycle. This role also plays a key part in driving new business sales through external networking with collectors, introducers and stakeholders. The successful candidate will combine leadership, commercial awareness and strong relationship-building skills. This position will have one direct report, growing to two during 2026.
Ready to get in the driver’s seat? Join us!
What you’ll do- Implement a tiered servicing strategy within Private Client, enabling enhanced service levels for higher premium clients.
- Monitor and report on service standards with regular review of best practices to keep improving the service model.
- Track key performance metrics around quotes, conversion and renewal retention.
- Manage, coach and develop a team of Private Client advisors.
- Personally manage any complex or UHNW clients.
- Help build and maintain a strong new business pipeline for Private Clients.
- Attend industry, client, and partner events to represent the business.
- Build and maintain strong relationships with key introducers, partners, brokers, and insurers.
- Work closely with marketing teams to ensure we are positioning Private Client in the best channels for lead generation and conversion.
- Work closely with product and pricing teams to enhance the Private Client offering. Provide insight from client and advisor feedback to help shape product, pricing and underwriting approaches.
- Support the launch and promotion of new products or proposition improvements.
Key Competencies
- Proven experience in Private Client or High Net Worth Insurance (preferably motor insurance).
- Previous people management experience.
- Sales and negotiation skills.
- Strong commercial awareness with a focus on business development.
- Excellent communication and relationship management skills.
- Ability to work collaboratively across departments.
- Strong organization skills and attention to detail.
This might describe you
- Experience leading a Private Client insurance team.
- Existing connections within the automotive and/or insurance industry.
- Knowledge of classic cars, supercars, etc.
- This role can be worked from any remote location within the United Kingdom.
- This role will require the ability to travel as needed to support team meetings, client visits and events.
- Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.
Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.
Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member.
At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.
If you reside in the following jurisdictions: California, Colorado, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, New Jersey, Ohio, Rhode Island, Vermont, Washington, or Canada please email [email protected] for compensation, comprehensive benefits and the perks that set us apart.
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US Benefits Overview
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UK Benefits Overview
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
What We Do
Hagerty was built by people who love cars. We began as a niche insurance agency offering coverage for collector cars. We’re now a global automotive enthusiast brand and the world’s largest membership organization for car lovers. It's all driven by our love for cars.
Our purpose is saving driving. We exist to fuel car culture and ultimately save driving for future generations. Our mission is building a global business to fund our purpose, create a space where team members thrive; and drive positive impact throughout the world.
Driving is who we are. Hagerty offers integrated membership products and programs with unique experiences that bring together automotive enthusiasts across the globe. We connect people who love cars through our Hagerty Drivers Club (620,000+ members), entertainment and events such as the Greenwich Concours d’Elegance, The Amelia, The Detroit Concours, Motorlux and the California Mille, as well as valuation capabilities, Hagerty Marketplace, Hagerty Media, and Garage + Social.
Hagerty is always looking for talented new team members to help us drive forward. If our purpose, mission and beliefs resonate with you, let’s talk about getting you behind the wheel
