Job Overview
We’re looking for an ambitious and commercially minded Account Manager to join our Digital Media team. This role is central to delivering exceptional client outcomes, driving account growth, and supporting the development of talented junior team members.
As an Account Manager, you’ll own the success of a portfolio of clients, acting as a trusted strategic partner while ensuring campaigns are executed to the highest standard. You’ll combine strong client relationships with sharp strategic thinking, using data and insight to unlock growth opportunities and deliver measurable results.
This is a role for someone who enjoys responsibility, thrives in a fast-paced environment, and wants to play an active role in shaping both client strategy and team development.
What you’ll be responsible for
- Owning and nurturing client relationships, acting as a strategic and proactive point of contact
- Leading account and channel strategy, with clear, forward-looking plans aligned to client goals
- Ensuring campaigns are delivered to a high standard, following best practices and quality controls
- Managing budgets, forecasting, performance analysis, and reporting
- Identifying opportunities to grow accounts through increased scope, budgets, or new services
- Contributing to new business proposals and pitches
- Supporting and mentoring junior team members through clear guidance, feedback, and prioritisation
- Staying up to date with platform, industry, and digital marketing developments and embedding them into strategy
- Experience managing digital media accounts and client relationships
- Strong strategic thinking, analytical skills, and commercial awareness
- Confidence presenting insights and recommendations to clients
- Experience supporting or managing junior team members
- A proactive, organised, and collaborative approach
We benchmark salaries against the industry to remain highly competitive. Salaries are regularly reviewed and progress alongside your development. Performance-related bonuses are also available.
BenefitsA flexible, credit-based benefits package including healthcare, pension contributions, gym memberships, and more.
PoliciesForward-thinking policies designed to support a high-performance and balanced working culture.
Learning and DevelopmentDedicated in-house L&D support and access to LinkedIn Learning to enable ongoing development and career progression.
What to do next
If you like what you’ve read, hit the ‘Apply’ button - we look forward to receiving your application.
Our unique hiring process
We are an equal opportunities employer and are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity, nor is disadvantaged by conditions or requirements that cannot be shown to be justifiable.
If you are shortlisted, we’ll invite you to the next stage, which typically includes two or three interviews.
We love giving feedback, and you’ll be kept well informed throughout the application process.
Skills Required
- Experience managing digital media accounts and client relationships
- Strong strategic thinking and analytical skills
- Confidence presenting insights and recommendations to clients
- Experience supporting or managing junior team members
- A proactive, organised, and collaborative approach
What We Do
Incubeta is a team of over 800 creators, thinkers, makers and doers working across 20 offices globally to unlock business growth for clients including Google, Hyundai, Netflix, HBO and L'Oréal. Incubeta combines capabilities across the full spectrum of digital disciplines to deliver standout outcomes at every brand touchpoint, from awareness to fulfilment. Incubeta’s ‘Upgrade your Growth’ narrative emphasizes how the business will grow alongside its clients focusing on expanding our services and products across the entire customer journey, giving clients back control over their data, customers, and actions. The Incubeta group has grown 20 fold over the past 7 years, offering fantastic growth opportunities for staff and helping its rising number of clients grow in a complex digital environment. The unification of its specialisms will ensure Incubeta remains at the forefront of innovation to help businesses unlock the power of digital and amplify growth.
