As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
• Deliver compelling technical presentations, demonstrations, and proofs of concept across Ciena’s portfolio, aligned to customer objectives
• Partner closely with sales leadership to develop account strategies, identify growth opportunities, and support revenue expansion
• Lead deep technical discussions and solution design, addressing customer requirements with clarity and confidence
• Act as a trusted technical advisor, building long-term relationships with key customer stakeholders
• Resolve complex technical challenges throughout the pre-sales lifecycle with a structured, consultative approach
• Maintain deep awareness of market trends, competitor solutions, and Ciena’s product roadmap
• Proven expertise in optical networking, packet networking, and software-defined networking (SDN)
• Strong customer-facing communication skills, with the ability to explain complex concepts to both technical and non-technical audiences
• Demonstrated success delivering high-impact technical presentations and solution demonstrations
• Solid understanding of the technical sales cycle and customer acquisition strategies
• Strong problem-solving skills with a methodical, analytical approach
• Ability to influence technical decision-making and align solutions to customer and business needs
• Background in leading or supporting technical negotiations
• Exposure to automation, network management, or analytics-driven networking solutions
• Experience delivering customer or partner technical training sessions
• Familiarity with multi-vendor networking environments
• Comfort working in complex, matrixed sales organizations
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- 8+ years of experience in technical pre-sales, systems engineering, or a related role
- Proven expertise in optical networking, packet networking, and software-defined networking (SDN)
- Strong customer-facing communication skills
- Demonstrated success delivering technical presentations and solutions
- Solid understanding of the technical sales cycle
- Strong problem-solving skills
- Ability to influence technical decision-making
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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