Job Description
What you will do
as Key Account Manager you'll be responsible for identifying product opportunities, driving customer adoption, and accelerating sales and market share growth.
The role involves promoting the assigned product portfolio in close collaboration with the Customer Facing Team, as well as designing, managing, and executing key account plans to deliver both short- and long-term value, strengthening partnerships with key customers.
Key Responsibilities & Accountabilities
- Provide critical feedback on commercial strategy, including successes, barriers, market opportunities, and key stakeholders.
- Achieve and exceed sales objectives as agreed with the line manager.
- Build product awareness and usage in target accounts, ensuring formulary listing and product stocking.
- Collaborate cross-functionally with local market access and MSL teams to develop and execute account plans aligned with brand strategy.
- Establish strong relationships with key customer groups (prescribers and payors) to drive sales growth.
- Demonstrate high levels of professional selling skills in line with the Santen Selling Model (SESM).
- Identify and develop key secondary care customers as advocates for the product.
- Use CRM to manage customer data, ensure up-to-date information, and track performance to meet key deliverables.
Qualifications
What you will bring to the role
- Ophthalmology experience
- Educated to degree level or equivalent experience
- Evidence of delivering results in a multi stakeholder model to effect changes in policy and practice
- Evidence of delivering strong commercial excellence
- Successful experience /understanding of local healthcare structure for prescribing, reimbursement, funding, formulary processes and policies as they affect the dry eye disease, allergy and glaucoma market
- Experience of Key Opinion Leader development
- Experience of working within Ophthalmology units and ideally the geography covered
Additional Information
Grow your career at Santen
A career at Santen is an opportunity to make a difference. Through our long-term vision outlined in Santen 2030, we are committed to be a Social Innovator - addressing the social and economic needs of people with visual impairments. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.
The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.
What We Do
As a specialized company dedicated to ophthalmology, Santen carries out research, development, marketing, and sales of pharmaceuticals, over-the-counter products, and medical devices. Santen is the market leader for prescription ophthalmic pharmaceuticals in Japan and its products now reach patients in over 60 countries. With scientific knowledge and organizational capabilities nurtured over a 130-year history, Santen provides products and services to contribute to the well-being of patients, their loved ones and consequently to society.
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