Role of an Account Manager:
- Understand client needs and work to ensure satisfaction, addressing any concerns promptly and professionally.
- The role will focus on maintaining strong relationships with clients.
- Ensure the accurate and timely submission of weekly payroll for all workers.
- Manage and resolve worker queries related to payroll, attendance, or general onsite issues.
- Set up and manage the fingerprint clock-in/out system for all new starters.
- Provide training and induction to new employees on how to use the fingerprint system
- Lead and manage the onsite team
As an Account Manager, you will need to have:
- Essential: Proven experience as an Onsite Account Manager, or similar role, with a strong understanding of managing client accounts and leading teams in an on-site environment.
- Strong interpersonal and communication skills, able to build and maintain relationships with clients and workers.
- Excellent organizational skills with the ability to manage multiple tasks and priorities.
- Ability to handle and resolve worker and client queries with a solution-oriented approach.
- Familiarity with fingerprint-based attendance systems is an advantage.
- A proactive approach to problem-solving and decision-making.
- High attention to detail, especially in data management and payroll.
- Able to remain calm and professional under pressure.
- Strong time management and the ability to work independently with minimal supervision.
What we offer:
- Generous Annual Leave: 25 days pa + Bank Holidays and you gain an extra day off for each year you stay with us (after 2 years)
- Special Leave: Including Moving Day, Birthday, Wedding Day, and Volunteering Days
- Personal Leave: For Fertility or Cancer Treatment, Menopause, Gender Reassignment, Adoption and Time off for Dependents
- Enhanced Maternity & Paternity Pay to support your family journey
- Life Assurance Cover for peace of mind (after 1 year of service)
- Medicash Health Plans to support your wellbeing (after 1 year of service)
- Salary Sacrifice Pension Scheme with Penfold, to help secure your future
- Mental Health Support through our partner Therapy Chat
- Sabbatical Scheme to recharge and refocus
- Cycle to Work Scheme for an eco-friendly commute
- Impactful Work Environment where you’ll contribute to one of Europe’s fastest-growing start-ups
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What We Do
Jobandtalent is the world-leading temporary job platform that helps people thrive with their work. We harness the power of technology in order to provide the stability and perks associated with long-term employment. Jobandtalent was founded in 2009 in Madrid with the goal of fundamentally tearing down the barriers of job searching and hiring, and is one of the most successful and fastest growing companies in the industry today. Having placed simplicity and fairness at the core of our platform, we have matched 2,000 clients with over 200,000 people in 2021. With a valuation of $2.4 billion, Jobandtalent is currently the highest valued unicorn in Spain and is backed by leading investors such as SoftBank, Kinnevik, Atomico, Goldman Sachs, Citi and BlackRock.
Headquartered in Madrid, but home to the world, the remote-first company is operating in 9+ markets across Europe and the Americas and has ambitious plans for further expansion.
