Company Description
Established in 1986, Sutherland is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30+ years.
Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com
Job Description
Robotic process automation (RPA) is the application of technology allowing employees in a company to configure computer software or a robot to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems. In other words, it involves automating certain tasks or processes that manipulate data. It is a form of automation where intelligent software processes take over certain tasks that have typically been performed by human beings. Sutherland is seeking an attentive and analytical person to join us as Prof-Platform Solution to be responsible for creating and implement RPA projects. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Responsibilities:
- Expert in Robotics Process Automation and design technique as well as experience working across large environments with multiple operating systems/infrastructures for large-scale programs.
- Experience with UiPath Orchestrator and RPA design patterns.
- Design, develop, and test automation workflows using UiPath (versions 2020.10, 2021.4, and 2022.10).
- In-depth understanding of RPA concepts and best practices
- Deploy RPA bots and manage their operational stability.
- Maintain and troubleshoot existing RPA solutions.
- Strong understanding of techniques such as Continuous Integration, Continuous Delivery, Test Driven Development, Cloud Development, resiliency, security.
- Familiarity with XML, JSON, and databases and understanding of .NET framework and programming basics.
- Document the design, development, and deployment processes.
- Provide ongoing support and optimization for deployed bots.
- Ensure compliance with best practices and industry standards
- Stays abreast of cutting-edge technologies/trends and uses experience to influence application of those technologies/trends to support the business
- Interacts with client to gather the relevant information required for conceptualizing the automation solutions
- Innovative and Out-of-box thinking for new solution development to automate the business process
- Ability to research for technical solutions and guide the Jr. developers during the project implementation
- Analyze business processes, identify automation opportunities, and assess automation feasibility
- Analyzes complex, multi-disciplinary business problems in a large business/IT transformation project
- Extensive Experience of both front office and back-office automation using RPA tools and third-party automation solutions.
- Extensive experience of full SDLC development in development and Application Maintenance & Support
- Extensive experience in client facing roles, gathering requirements, and designing solutions
Qualifications
- Hands on experience in Robotic automation using the RPA software like UiPath, Automation Anywhere.
- Minimum of 4 to 6 years of RPA Developer experience. At least 8-12 RPA projects (end to end implementation, not just PoC) should be executed in UiPath.
- Proven experience as an RPA Developer, specifically with UiPath (versions 2023.10.4).
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Strong programming skills in languages such as .NET, C#, Python, or VBScript
- Should be worked as Solution Architect and Subject Matter expertise for projects.
- Familiarity with Agile development practices
- People management experience (SMEs)
- UiPath Advanced Developer Certification (UiARD) is a plus.
To succeed in this position, you must:
- Be attentive to details
- Be able to work in a fast-paced environment
- Be able to adjust quickly and smoothly to changing priorities and conditions
- Have ability to interpret data, identify trends, and make suggestions for improvements
- Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
- Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
- Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.
- Knowledge of process analysis and improvement methodologies.
- Ability to work independently and manage multiple tasks
Additional Information
All your information will be kept confidential according to EEO guidelines.
Top Skills
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!
Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.
We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We call it One Sutherland. #MakeDigitalHuman
