About Peppr
Peppr gives independent restaurants the POS and ordering solutions built for how they actually work. We focus on solving real problems owners face every day, from managing the dinner rush to driving more sales through digital channels. Running a restaurant is hard enough without fighting your technology. That’s why we handle setup and launch, so restaurants can focus on their guests and grow their business faster. Join us on our journey to transform the restaurant experience, one transaction at a time.
About the role
We are seeking a UI-first designer with strong UX thinking, based in Los Angeles, who is comfortable working in a cross-time-zone, high-velocity, and high-ownership environment.
Job Responsibilities
UI Design Excellence
Deliver polished, high-fidelity UI for web and mobile products.
Own visual systems including layouts, typography, color palettes, iconography, and components.
Build intuitive and scalable interface patterns for ordering, menu, loyalty, CRM, and POS modules.
UX Thinking & User Research
Understand U.S. restaurant workflows deeply: FOH, BOH, online ordering paths, staff tools, reservations, marketing.
Simplify complex operational flows into easy-to-use experiences.
Conduct quick usability validations with operators and internal teams.
Design System & Implementation
Expand and maintain our design system, ensuring visual and interaction consistency.
Work with engineers to ensure high-fidelity implementation through specs, prototypes, and component documentation.
Basic requirements
3+ years of experience in product design, with UI as a core strength
Strong visual/UI craft (layout, hierarchy, visual clarity, modern design patterns), proficiency in Figma and modern design collaboration tools.
Experience building SaaS, e-commerce, AI products(with strong portfolio).
Excellent communication and collaboration skills in both English and Chinese.
Based in or willing to relocate to the Los Angeles area.
Preferred qualifications
Professional experience or thorough understanding of the restaurant/catering industry
Experience with AI or conversational interface design (voice/chat).
Have in-depth research on the operating behavior of mobile and PC users, be able to use design to guide user behavior, have exceptional experience perception capabilities, and continuously optimize product experience
Strong communication and project management skills
Top Skills
What We Do
Peppr is the only POS that actually understands restaurants. Built by a team with decades of restaurant experience, we create enterprise-grade technology solutions designed for how independent restaurants operate. While most POS providers disappear after the sale, our local teams in Dallas and Los Angeles provide faster support, responding in minutes when you need help. Our POS systems, handheld devices, and commission-free online ordering are built for the chaos of restaurant life, with reliable hardware that won't fail during your busiest hours and offline mode that keeps you running even during outages. We believe in transparent pricing with no hidden fees, no lengthy contracts, and straightforward costs so restaurants know exactly what they're paying for. Our solutions integrate seamlessly with DoorDash, OpenTable, and other services you already use, creating a complete system that lets restaurant owners focus on what matters most: serving guests and running profitable businesses. We've helped hundreds of independent restaurants streamline operations, reduce order processing time, and grow their business, from full-service restaurants to quick-service spots, bars to breweries. At Peppr, we're not just another tech vendor but genuine partners who understand what it takes to succeed.
