About Us
Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.
Why We Do What We Do
In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.
Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.
Position Overview
Department: Design
Reports to: Product Design Manager
About Us
Zelis is modernizing the business of healthcare by building something remarkable: a connected platform that bridges gaps in the financial system and aligns interests across healthcare insurers, providers, and consumers. Our platform is transforming the financial experience for more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of providers and members. We see across the financial experience to identify, optimize, and solve problems holistically with technology built by healthcare experts — driving real, measurable results for our clients.
About The Roll
We’re seeking a Product Designer to help our team expand our approach, philosophy, and delivery of core products. In this role, you’ll be part of a centralized design team, where you’ll be working in and on our enterprise design system while primarily focusing on the product delivery of data-centric solutions for healthcare payers and providers. As such, an ability to execute on data presentation and visualizaiton will be key for successs in the role.
What you’ll be responsible for
- Designing product concepts that balance vision, craft, speed, and business potential.
- Delivering artifacts at all stages of the design process: user flows, visual mockups, data visualizations, prototypes, and user testing synthesis
- Having perspectives on your work and communicating them in written form (UX recommendation decks, Figma files, Confluence pages, etc.)
- Working cross-functionally with product management, engineering, data, and your design colleagues
- Contributing to and operating within a Design Language System
- Furthering design culture (a spirit of collaborativeness, exploration through doing, promoting psychological safety)
Qualifactions
- 2-5 years of experience crafting and shipping user experiences either in-house or at an agency
- Portfolio highlighting multiple projects and your direct contributions
Skills you bring to the table
- Expertise in one to two core design skills (eg. visual design, interaction design, design systems, etc.)
- Experience with qualitative user research
- Experience with data presentation and visualization
- Strong foundational skills in both written and verbal communication
- You have strong, yet loosely held perspectives. You're a good listener who collaborates well with different stakeholders.
- Experience working with Development and Product teams side-by-side through an agile process
- Ability to contribute to recruiting, hiring, and developing of team/company culture
Nice to have:
- Experience working with Angular/Material design
- Experience working in healthcare
Additional Details:
- This role will report to one of our Product Design Managers
- This position is remote – preference for East Coast candidates as most of the team is located in New York
Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email [email protected].
Skills Required
- 2-5 years of experience crafting and shipping user experiences
- Portfolio highlighting multiple projects and your direct contributions
- Expertise in one to two core design skills (e.g., visual design, interaction design, design systems)
- Experience with qualitative user research
- Experience with data presentation and visualization
- Strong written and verbal communication skills
- Experience working with development and product teams in an agile process
- Ability to contribute to recruiting, hiring, and developing team/company culture
- Experience with Angular/Material design
- Experience working in healthcare
Zelis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zelis and has not been reviewed or approved by Zelis.
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Healthcare Strength — Health coverage spans medical, dental, vision, life and disability, telehealth, mental‑health resources, and inclusive options such as women’s health and gender‑affirming care. The breadth and inclusivity of coverage position healthcare as a strong component of the package.
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Leave & Time Off Breadth — Flexible time off with paid holidays and paid parental leave for all parents are highlighted, alongside meeting‑free Wednesday afternoons. Unlimited or flexible PTO is described as honored in practice, though application can vary by team and location.
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Flexible Benefits — Hybrid/remote options, home‑office setup support, a Lifestyle Spending Account, tuition reimbursement, and volunteer time off provide meaningful flexibility and lifestyle value. Flexibility in where and how work is done is emphasized across the offering.
Zelis Insights
What We Do
As a leading healthcare payments company, we price, explain and pay for care on behalf of payers, providers, and healthcare consumers. Zelis was founded on a belief there is a better way to determine the cost of a healthcare claim, manage payment-related data, and make the payment because more affordable and transparent care is good for all of us. We partner with over 700 payers, 1.5 million providers, and millions of members -- enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.
