UI/UX Design Manager

Reposted 3 Days Ago
Be an Early Applicant
Tower, MI
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
Lead the design thinking process, mentor designers, manage user experience of products, and collaborate with various stakeholders to deliver exceptional services.
Summary Generated by Built In

If you are looking to excel and make a difference, take a closer look at us…

Key Responsibilities:

  • Lead design thinking framework and process.
  • Mentor and coach other designers/researchers.
  • Wear multiple hats of UI/UX and research.
  • Lead the user experience of products, familiar with multiple design frameworks such as customer journey mapping, personas, and provide evaluation criteria to discover users’ needs.
  • Collaborate & Create world-class user experiences that support and reinforce the company's vision, brand and business objectives across all platforms.
  • Take ownership of the design; be an active facilitator to collaborate and communicate the thinking with other designers, product managers, engineers, strategy, analytics and salespeople.
  • Mentor, train and coach junior designers to become a high performer in the team.
  • Build strong relationships and help your team collaborate across the organization.
  • Mentor and coach other designers/researchers.
  • Collaborate and manage other stakeholders.
  • Understand the goals of the businesses and stakeholders and align the team people to these objectives, setting clear priorities and direction.
  • Influence businesses, teams, and individuals positively. Leading by example and establishing confident relationships with senior stakeholders.
  • Deliver exceptional service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
  • Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

Top Skills

Customer Journey Mapping
Personas
Ui/Ux Design Frameworks
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The Company
Kuala Lumpur, Wilayah Persekutuan
6,612 Employees
Year Founded: 1905

What We Do

Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country.

With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture.

Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services

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