Job Title: UI R&D- Insights, Claims & Product Experience
Location: Mumbai HURC
The incumbent would be responsible for Claims & Product Design for UI R&D. The job needs continuous interaction with Global & regional R&D teams, Marketing teams, Supply Chain, Procurement, Quality, Legal, Regulatory teams as well as external agencies as part of innovation product developments. This role will be accountable for leading ICE functional capability workstream – Insights, Claims, Clinical, Product Experience for B&W and PC business (Combined turnover of over 1B €). Role will heavily require translating technical insights and data into product and marketing communications, claims and activations, compelling Demo creation, Product toolkits and PR event science communications skills and content co-creation with marketing teams for PC & B&W
Specifically:
• Lead the ICE roadmap for PC+B&W working closely with the BG marketing and R&D leads.
• Leverage category knowledge for adaptation in UI.
• Consumer and customer focus – curiosity, ability to uncover relevant insights and translate these into actionable plans. Understand the consumer habits & needs and translate insight to R&D leads/BG Marketing to develop product solutions as needed
• Create marketing aids for social first content for relevant products to be adapted by BG marketing. Work closely with the marketing team to create science content that aligns with marketing strategies – not limited to demos, claims, product stories/ visuals. Ensure that the content is scientifically accurate and engaging for the target audience.
• Independently lead a range of crafting methods including qualitative, quantitative, social listening and agile methods, plus weaving brand equity, panel and point of sale data to paint a full picture for insights inspiration of innovation, communication and strategy development.
• Local Claim support: Engages with regional LCF and BG team to ensure claims are compliant to local regulatory requirements and create necessary claim support documents
• Own competitor monitoring data generation and analysis for PC&B&W categories and ensure up to data information and assessment to guide brand plans
• Support BG Marketing particularly on developing Social First capabilities – merging science communications with culture and consumer cohorts to develop future fit R&D Science communications, relevant to today and tomorrow’s consumers.
• Develop and maintain close connection with BG and BU CTI/CMI teams for PC+B&W.
• Drive rigor, risk assessment & mitigation and safety during projects delivery.
• With focus on D2C/D4C mine consumer & channel insights.
• Think creatively to create consumer friendly content for social first channels
• Lead Claims development and support strategies. Support Clinical studies as required.
• Developing addictive Product Experience toolkits for B&W and PC UI innovations
Skills Required
- Lead ICE (Insights, Claims, Clinical, Product Experience) capability workstream for PC and B&W
- Translate technical insights and data into product and marketing communications, claims, and activations
- Create science-accurate social-first content, demos, product toolkits, and PR event communications with marketing
- Conduct and lead qualitative, quantitative, social listening and agile research methods to generate consumer and channel insights
- Provide local claim support ensuring compliance with regional regulatory requirements and prepare claim support documentation
- Own competitor monitoring data generation and analysis for PC and B&W categories
- Collaborate cross-functionally with Global & Regional R&D, Marketing, Supply Chain, Procurement, Quality, Legal, Regulatory and external agencies
- Support clinical studies as required and contribute to claims development and strategy
- Drive project rigor, risk assessment, mitigation and safety during project delivery
- Develop and maintain close connections with BG and BU CTI/CMI teams and support D2C/D4C insights
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
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