UHO Market Option Advisor - Remote Nationwide

Requisition Number: 2365697
UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.
Schedule: Monday - Friday between 8am - 8pm EST, Saturdays between 9am - 5:30pm EST + expanded hours during open enrolment that include Sundays.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
As a Market Option Advisor (MA), you will be responsible for:

• Handle inbound calls from customers who may qualify for Marketplace ACA plans and/or private insurance products
• Discuss individual health plan options with customers
• Quote health plans and provide recommendations based on each customer's needs
• Complete applications by phone and assist customers with electronic signatures as needed
• Respond to customer voicemails and emails in a timely and appropriate manner
• Support the launch and pilot of new products for Direct Agency Sales
• Actively contribute to team meetings
• Share sales best practices with the team
• Review sales results with the team
• Maintain current knowledge of portfolio products
• Review changes in the individual health market
• Discuss relevant changes and updates as they arise
• Make outbound follow-up calls to support sales and retention efforts
• Update CRM records with relevant call details
• Adhere to all compliance requirements and regulations
• Adhere to the daily schedule using IEX, including lunch and break periods
• Participate in scheduled one-on-one meetings, coaching sessions, and ongoing training opportunities

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• High school diploma or GED
• Ability to work independently and remain productive in a remote/work-from-home environment
• Ability to quickly navigate multiple systems simultaneously
• Health and Life license in the resident state, or the ability to obtain within 30 days of hire
• Ability to obtain and maintain license appointments and certifications in the markets served
• Ability to obtain and maintain FFM Certification and State-Based Exchange Certifications annually
• Ability to become broadly certified across most U.S. states
• Ability to become broadly appointed across multiple insurance carriers
• Ability to work any hours during which the department is open

Preferred Qualifications:

• 1+ years sales experience with documented success
• College degree
• Intermediate level of proficiency with MS Office applications
• Demonstrated ability in using computer and Windows PC applications including strong keyboard and navigation skills, and learning new computer programs
• Ability to multi-task, including the ability to navigate a computer while speaking on the telephone
• Ability to develop an understanding of our multiple products and the levels of benefits within each product

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $24.04 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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