Hi there! We’re Carbyne, and every day, we’re on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we’re building a cutting-edge platform that helps save lives—think live video streaming, real-time chat, and precise location tracking.
Our tools empower emergency teams to respond faster and smarter! With partnerships with tech giants like Amazon, Axon, and AT&T, we’re innovating life-saving solutions for over 400 million people worldwide
Are you ready to make a difference with us? Let’s do this!
🚀 About the RoleWe seek a highly motivated and experienced Unified Communications Integration Engineer to integrate and deploy the world's first Cloud-Based Emergency Real-Time Communication Platform. This role will report to an R&D Manager in Israel.
You will be responsible for the interoperability and assimilation of highly available, Elastic, Robust, Multi-Tenant, and Self-Healing RTC and VoIP Signaling Services. The platform will have to comply with the most stringent Security, Authentication and Authorization Standards in order to ensure high SLA and guarantee 5 nines uptime. You will work closely with Carbyne's Operations team and act as the technical liaison between Engineering and the Business for all UC-related activities. You will get an opportunity to work on cutting-edge technologies and to build a lifesaving emergency platform.
🎯 Here’s What You’ll Be Doing- Working as part of a real-time communication team in the Carbyne operation group to deliver a highly available 911 Infrastructure
- Configuring and troubleshooting Carbyne’s Novel Emergency Communication Platform
- Provide clients with customized communication solutions for Carbyne’s unified communications services
- Install, maintain, integrate, and contribute to PBX projects and UC solutions
- Create and maintain technical specs and solution documents
- Overall responsibility for onboarding new customers in alignment with customer requirements, and solution specifications using Carbyne’s best practices
- Providing technical support and training for the Operations team on 911 emergency communications systems
- Gaining a strong understanding of unified communications architecture, networking, and cloud computing
- Interact with a variety of internal stakeholders: Carbyne’s Operations, R&D, Sales, CTO Office, and Product Managers
Requirements🔑 What You Bring
- Proven experience with VoIP architecture. Hands-on installation experience deploying open-source UC (such as Kamailio, FreeSWITCH, Asterisk, etc.)
- Extensive knowledge and understanding of VoIP deployments and protocols like SIP, SDP, RTP, Web RTC, and their troubleshooting. Understanding of video\audio codecs, packetization, encryption, and transport
- 3+ years of experience in solutions deployment of open-source VoIP solutions
- 3+ years of experience in Networking. Proven knowledge and experience in networking full knowledge of the OSI model and deep understanding of 1-7 Network Layers
- Good understanding of Linux environments, including bash scripting
- Hands-on experience deployment on Private and Public network/security clouds (AWS)
Bonus points if:
- Industry certifications like CCIE, CCNP, CCNA Voice
- Knowledge of Docker and Kubernetes
- Knowledge of AWS infrastructure
Feeling unsure because you don’t check every box? Don’t worry, we’ve been there too. At Carbyne, we value passion, potential, and a willingness to learn. If this role excites you and aligns with your career goals, we encourage you to take a chance and apply! You might be exactly who we’re looking for!
Benefits🎁 Why You’ll Love It Here
👩🏽⚕️ Comprehensive healthcare (medical, dental, vision).
💸 401(k) matching—because your future matters!
🏖️ Unlimited vacation days (yep, really!).
👶 Parental leave—family first!
💪 Health & wellness perks to keep you feeling great.
☎️$100 monthly allowance for your phone and internet because streaming cat videos and answering emails both count as “work,” right?
Plus, you’ll join a team that believes in inclusion, equality, and having fun while making a difference.
🌍 Our PromiseAt Carbyne, we celebrate diversity and strive for a workplace where everyone belongs. We’re dedicated to fostering a welcoming and inclusive environment where everyone feels respected, supported, and empowered to succeed! Where every person counts.
Let’s make the world safer together!
(Note: We are unable to sponsor employment visas)
Top Skills
What We Do
Why is it we have the ability to order a car with our phones, video chat with our families, and text with anyone in the world, but we’re not able to do any of those things when personal safety is on the line? Why are these tools available in our everyday lives, but not in moments of real need and urgency?
So, we did something about it. We decided to not just fix it, but to constantly improve it with ongoing updates so urgent communications never become stagnant again. We call it relentless innovation.
Our technology is built on the cloud for quick solves and fast integration, using an interface that keeps call managers top of mind. Through the power of one platform, we enable call centers to collect and quickly distribute information.
Carbyne enables mission-critical centers to use an advanced call management platform to unify the flow of information from all channels to a single UI. This UI is tailored for a seamless flow between every channel. With our cloud platform, everything can plug in, everything can evolve, and everyone can make better decisions.
Carbyne: we serve one and millions of benefits.
Why Work With Us
We need great brains who want to collaborate with the best and can envision new ways for emergency services to be smarter, safer, and better.
We hire builders. People who want bigger possibilities for themselves, so we help them reach their professional goals with ongoing training, support, and growth opportunities.
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