What Your Day-To-Day Looks Like (Position Responsibilities):
- Design, deploy, and configure UC technologies including VoIP, video conferencing (VTC), instant messaging, presence systems, and streaming endpoints.
- Maintain and troubleshoot UC infrastructure—IP phones, session border controllers, video endpoints, gateways, routers, switches, and virtualization platforms
- Monitor performance and security: Implement QoS, conduct system health assessments, apply patches, perform capacity planning, and tune systems to meet service level objectives .
- Integrate UC platforms with enterprise services (e.g., Active Directory, Exchange, identity platforms), and support cross-domain VoIP/VTC interoperability.
- Collaborate with cybersecurity, network, and systems engineering teams to ensure zero-trust compliance and integrate security controls across UC platforms
- Document all system configurations: compile network diagrams, SOPs, troubleshooting guides, and end‑user training materials .
What You Need to Succeed (Minimum Requirements):
- Minimum 5 years of experience in enterprise UC environments
- Hands‑on experience with core UC systems.
- Strong understanding of UC protocols: SIP, H.323, RTP; network fundamentals: TCP/IP, DNS, DHCP; QoS design and optimization.
- Experience managing virtualization platforms and Windows/Linux server environments.
- Proven ability in UC system monitoring, performance tuning, capacity planning, and applying security patches.
- Effective troubleshooting and analytical skills for network and voice/video infrastructure.
- Excellent verbal and written communication skills; experience preparing technical documentation and user/training guides.
- Ability to collaborate effectively with cyber, network, systems, and vendor teams.
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What We Do
Spry is a certified Small Business headquartered in McLean, VA. Spry provides Enterprise, C4IT, Management, and Cyber Solutions to the federal government and commercial entities. Founded in 2001, Spry Methods was built on the foundation of combining industry knowledge with unmatched responsiveness to produce results for our customers. Our goal is to build a business dedicated to the maximization of value for all stakeholders starting with our employees, our customers, and our community. We recognize that talented and dedicated employees are our most valued assets and the foundation of our success. Guided by these principles, we have established an impressive track record of proven past performance serving our customers within the Commercial, Federal Civilian, DoD, and Intelligence Communities. A CMMI Level 3 certified and ISO 9001:2008 registered company, Spry is committed to quality and continuous improvement.
