At Zelis, we Get Stuff Done. So, let’s get to it!
A Little About Us
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview
Zelis is seeking a motivated UAT Support Engineer to support and maintain lower (UAT) environments for enterprise .NET-based applications. This role plays a key part in ensuring successful User Acceptance Testing by troubleshooting application issues, supporting release validation, and partnering with clients and internal teams to deliver stable testing environments.This is a hands-on technical role combining application support, UAT coordination, and structured change management.
What You’ll Do:
Support and maintain UAT environments for .NET-based applications
Collaborate with clients and internal teams to plan and execute UAT testing
Research and troubleshoot issues involving APIs, batch processing, and data validation
Perform SQL-based analysis to investigate and resolve testing issues
Support release deployments and structured change management processes
Work with clients to create and execute test scripts as needed
Document findings, maintain rollback standards, and track UAT sign-offs
Identify opportunities to improve UAT processes and environment stability
What You’ll Bring to Zelis:
2–5+ years of experience in application support, QA, or UAT support
Must have SQL skills for troubleshooting and validation
Must have experience with monitoring tools (e.g. New Relic, LogicMonitor or similar)
Understanding of UAT processes and testing methodologies
Working knowledge of .NET applications and REST APIs preferred
Experience with ticketing or defect tracking tools (e.g., Jira)
Understanding of batch processing or job schedulers
Strong problem-solving and communication skills
Preferred Skills:
Exposure to AWS and/or Microsoft Azure environments
Interest in cloud migrations and hybrid architectures
Experience with automation or scripting (PowerShell, Python, etc.)
Familiarity with AI tools or LLM-assisted workflow improvements
Experience in regulated or payments-related environments
Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.
Location and Workplace Flexibility
We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.
Top Skills
What We Do
As a leading healthcare payments company, we price, explain and pay for care on behalf of payers, providers, and healthcare consumers. Zelis was founded on a belief there is a better way to determine the cost of a healthcare claim, manage payment-related data, and make the payment because more affordable and transparent care is good for all of us. We partner with over 700 payers, 1.5 million providers, and millions of members -- enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.
