UAT Coordinator

UAT Coordinator

Work from home within Oregon, Washington, Idaho or Utah 

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.  

Who We Are Looking For: 

Every day, Cambia’s dedicated team of UAT Coordinator's are living our mission to make health care easier and lives better. As a member of the Clinical Services Business Support team, our UAT Coordinator assures that all business functional testing activities are completed within a particular business work stream and delivered with high quality while ensuring no KPI’s are negatively affected. UAT Coordinator's are able to lead teams across many business functional areas while delivering quality outcomes and adhering to the project timelines – all in service of making our members’ health journeys easier.

Do you thrive in fast-paced, collaborative settings where attention to detail and quality outcomes are essential? Do you prefer to work with others, influence outcomes, and drive results in team-based environments? Then this role may be the perfect fit.

What You Bring to Cambia: 

Qualifications:  

• Bachelor’s degree in Computer Science, Mathematics, Business Administration or related field

• 5-7 years of business, health insurance or general health industry

• 5 years of experience in defining and analyzing business requirements, process modeling

• Acceptance testing with 1 year experience leading and delivering quality UAT in support of corporate projects. Experience effectively writing and running queries to support UAT activities; or equivalent combination of education and experience.

Skills and Attributes: 

• Healthcare Insurance & Technical Expertise: Knowledge of healthcare insurance domain and Facets experience required; experience with programming languages, software tools, desktop applications, and Agile/software development methodologies preferred

• Comprehensive Testing & Quality Assurance: Ability to elaborate business requirements into effective test cases, define and execute test scripts, apply industry-standard processes throughout the software development lifecycle, and utilize vast knowledge of testing techniques including UAT, regression, and end-to-end testing approaches

• Process Analysis & Risk Management: Ability to identify process changes and impacts on end-user operations, prioritize test cases using risk-based approaches, and understand operational measures affecting functional business areas while measuring against defined KPIs

• Defect Management & Continuous Improvement: Ability to verify, record, communicate defects effectively, perform production defect leakage analysis, and use collected data as a tool for improved future functional testing

• Strategic Planning & Project Management: Competency in applying formal company-approved project management methodology, creating UAT testing strategies, managing UAT activities across multiple Agile teams or functional business areas, and validating test data preparation across all teams

• Leadership & Communication: Strong cross-functional communication, problem-solving, and collaboration skills with demonstrated ability to lead and guide team members, summarize UAT status, develop execution metrics, and escalate issues to management as necessary

• Adaptability & Business Acumen: Ability to work independently and within teams while remaining agile and adaptable in fast-paced environments, with recognized expertise in at least one functional business area (claims processing, membership processing, customer service, etc.) and experience with related operational procedures

What You Will Do at Cambia:  

• Business Analysis & Requirements Management: Understand business work streams from user perspectives, review business/system requirements and architecture documents, advise Product Owners on KPIs, and function as business area expert for operational questions

• Comprehensive Test Strategy & Planning: Apply industry-standard methods to develop UAT, regression, and end-to-end functional tests with preliminary planning, create quality testing strategies, and define test data while ensuring adequate coverage across multiple business areas

• Test Execution & Documentation: Execute planned UAT activities using required testing tools, compile final testing documentation for Bundle Release, and ensure quality of deliverables across full project lifecycle

• Team Leadership & Development: Select, schedule, train, and coach Business Test Teams, provide system/tool access, mentor team members, and collaborate with development partners on quality goals, constraints, and risks

• Project Management & Coordination: Plan and lead business test activities as project manager for quality-related deliverables, issues, status reporting, and resources while managing project appropriateness, quality, timeliness, estimates, schedules, and proactive risk management

• Defect Management & Triage: Report test results, submit and verify defect fixes, lead UAT defect triage with business impact prioritization, and collaborate with peers for efficient execution

• Progress Monitoring & Communication: Monitor UAT progress, eliminate obstacles, report progress and recommendations to project and senior management, and act as information resource for Quality Assurance and UAT Analysts

• Metrics & Performance Analysis: Use metrics to understand process effectiveness, quality, and UAT progress while tracking ongoing progress through established measures and milestones

• Process Improvement & Innovation: Participate in process improvement efforts, initiate improvements to processes, practices, and tools, and create appropriate plans, contingencies, and mitigations

• Production Support & Implementation: Provide support for Go-live and post-implementation activities while managing human resources throughout the project lifecycle

#LI-Remote

The expected hiring range for a UAT Coordinator is $83,300 - $112,700 depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 10%.  The current full salary range for this role is $78,000 - $128,000.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care.  Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:  

• Work alongside diverse teams building cutting-edge solutions to transform health care.  
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.  
• Grow your career with a company committed to helping you succeed. 
• Give back to your community by participating in Cambia-supported outreach programs.  
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.  

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.  

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: 

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. 
• Annual employer contribution to a health savings account.  
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. 
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). 
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). 
• Award-winning wellness programs that reward you for participation. 
• Employee Assistance Fund for those in need. 
• Commute and parking benefits. 

Learn more about our benefits. 

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.