Key Accountabilities
- Effective Implementation of the Visitors Management Policy and any related issues affecting the business from the reception desk.
- Maintain good communication between different departments and the security management.
- Receive external and internal customers in a professional and efficient way.
- Report attendance violations or related incidents if observed.
- Adherence to company guidelines and instructions of security management without fail.
- Ensure no incident occurs relating to receptionist activity.
- Provide courtesy of visitors and staff and take an “extra mile” to assist visitors or staff.
- Properly greet and provide specified information to the visitor, i.e., floor and meeting room.
- Update the daily booking calendar to avoid meeting overlaps.
Qualifications
- High School and above
Experience
- Reception / Customer Service (Preferred)
Skills
- Good Customer Service
- Communication Skills (Arabic & English)
- Good Computer Knowledge including MS Office
- Ability to handle situation related to tampered customers
- Learning adaptation
Competencies
Please provide the level of competency as per the grade: Level 1 for Band 6, Level 2 for Band 5, level 3 for Band 4, level 4 for Band 3.
- Think strategically (Level 1 of 5)
- Achieve tangible results (Level 1 of 5)
- Lead breakthrough change (Level 1 of 5)
- Exceed customer expectations (Level 1 of 5)
- Nurture, Inspire and Motivate (Level 1 of 5)
- Target win-win outcomes (Level 1 of 5)
Skills Required
- High School and above
- Reception / Customer Service
What We Do
Add life to life. Welcome to a vibrant and multiple award-winning telecommunications service provider. Our aim is to bring people and businesses together in what we do best, by offering mobile and fixed services, broadband connectivity and IPTV services to people, homes and businesses all over the UAE. du serves nine million individual customers with its mobile, fixed line, broadband internet, and Home services over its 4G LTE network. du also caters to over 100,000 UAE businesses with its vast range of ICT and managed services. Since its launch in 2007, du has many UAE firsts to its credit, including introduction of Pay by the Second® billing system, IPTV and self-service portal. du is ideally placed to support the realisation of UAE Vision 2021 and transformation of Dubai into a Smart City. We are the official strategic partner of the Smart Dubai Office and the platform provider for Smart Dubai. Additionally, du supports innovative citywide sustainability initiatives aligned with the Dubai 2040 Urban Masterplan and Dubai’s commitment to helping the UAE achieve the UN Sustainable Development Goals and UAE NetZero 2050 initiative. We are building our telecommunication company by taking connectivity to the next level to fit the future and the people need. Therefore, we are providing carrier services, a data hub, internet exchange facilities and satellite service for broadcasters.
