U.S. Commercial Capabilities Advisor, Commercial Operations

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role: Commercial Capabilities Advisor

The Commercial Capabilities Advisor is responsible for US Commercial business processes within SAP S4 Hana. This role leads activities across multiple functional support teams to ensure on-time development, implementation, and business continuity. Additionally, the role supports the Elanco US Customer Service business as the lead for SAP Order to Cash (O2C) activities, coordinating project priorities, timelines, and resource allocation. The role will coordinate project priorities, timelines, inter-dependencies, resource allocation, core team implementation support, along with key performance metrics and tracking. This individual will report to the Senior Director, US Customer Service.

Your Responsibilities:

• Lead the U.S. Commercial transformation strategy and execution in partnership with cross-functional leadership (Sales, Marketing, Finance, IT, HR, Supply Chain, and Operations), ensuring alignment and business continuity

• Oversee SAP Operations within Customer Service, Warehousing, and Distribution, ensuring effective Order-to-Cash (O2C), inventory management, and issue resolution with a strong focus on performance and process adherence

• Drive continuous improvement of commercial processes and SAP design by coordinating system enhancements, business process changes, and cross-functional implementation strategies

• Provide strategic leadership and subject matter expertise across commercial and supply chain functions, collaborating with IT to support ERP systems, data management, analytics, and emerging technologies

• Manage resources, budgets, and external partners while developing dashboards, tracking mechanisms, and team capabilities through coaching, training, and knowledge transfer

What You Need to Succeed (minimum qualifications):

• Education: Bachelor’s degree in Business or a Scientific field, 5+ years of Animal Health or Pharmaceutical industry experience, and strong verbal, written, and interpersonal communication skills

• Experience: 10+ years of SAP experience with strong expertise in Order-to-Cash (OTC) and commercial processes, including pricing, rebates, ICO, STOs, contracts, and third-party processes

• Proven cross-functional collaboration across Sales & Marketing, Finance, Supply Chain, Customer Service, and IT, with the ability to influence stakeholders and drive results

What will give you a competitive edge (preferred qualifications):

• Excellent cross-functional leadership experience with strong collaboration across Elanco and Lilly support services, driving alignment and results

• Proven ability to build and implement business processes and systems from strategy through execution, including change management and vendor coordination

• Advanced project leadership and management expertise, with deep experience in tracking, execution, and delivering complex initiatives

• Strong technical and analytical capabilities, including hands-on experience with SAP, Tableau, Veeva/CRM systems, and data-driven decision making

• Comprehensive understanding of Order-to-Cash processes and animal health industry operations, with a track record of solving business challenges and improving outcomes

Additional Information:

• Travel: 10-25% (Some overnight travel may be required)

• Location: Global Elanco Headquarters - Indianapolis, IN - Hybrid Work Environment

Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco Benefits and Perks:

We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:

• Multiple relocation packages

• Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)

• 8-week parental leave

• 9 Employee Resource Groups

• Annual bonus offering

• Flexible work arrangements

• Up to 6% 401K matching

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.