TWS Administrator

At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

Job Title: TWS Administrator (Tivoli Workload Scheduler)
Location: Pune/Noida
Experience: 7+ years

Position Overview

We are seeking a detail-oriented and experienced TWS Administrator to manage our enterprise workload automation environment. The ideal candidate will be responsible for the installation, configuration, maintenance, and troubleshooting of the IBM Tivoli Workload Scheduler (TWS). This role is critical in ensuring timely and accurate execution of business-critical batch jobs and processes, minimizing downtime and supporting operational efficiency.

Key Responsibilities

• TWS Administration: Install, configure, upgrade, and maintain TWS Master Domain Managers, Fault Tolerant Agents (FTAs), and the Dynamic Workload Console (DWC).

• Job Scheduling & Management: Provide end-to-end job scheduling support, including the definition, modification, and decommissioning of jobs, job streams, calendars, and resources using the DWC or command-line interfaces (CLI).

• Monitoring & Troubleshooting: Monitor the TWS environment (e.g., Linked agents, job abends), diagnose and resolve system stalls, failed batch jobs, and communication breakdowns within agreed Service Level Agreements (SLAs).

• Architecture & Design: Participate in the design and implementation of new TWS environments, upgrade and migration projects, and disaster recovery planning and testing.

• Automation & Optimization: Create automation scripts (Shell, Python, Perl) to simplify manual interventions, clean up systems, run health checks, and optimize job streams for performance.

• Security & Access Management: Manage user access, security permissions, and firewall rules for TWS users/groups and application servers.

• Documentation & Reporting: Maintain accurate and up-to-date documentation of all TWS procedures, processes, and configurations, and generate reports/statistics for management.

• Collaboration: Work closely with application teams, infrastructure teams, DBAs, and vendors to ensure seamless integration and problem resolution.

Qualifications & Skills

Education: 

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.

Experience:

• Minimum of 5+ years of experience as an IBM TWS Administrator or in a similar workload automation role.

• Proven experience in a multi-platform environment (UNIX, Linux and/or Windows).

• Hands-on experience with TWS versions 9.5 and above, including the Dynamic Workload Console (DWC).

• Experience with patching and remediating vulnerabilities.

• Maintaining high availability and disaster recovery.

• Experience with other scheduling tools (Argo, Control-M, Autosys) or cloud computing platforms (AWS, Azure) is a bonus.

Technical Skills:

• Proficiency in scripting languages (Shell, Python,javascript).

• Strong knowledge of operating systems, networking infrastructure, and database technologies (Oracle and SQL).

• Familiarity with JIRA incident/change management tool.

Soft Skills:

• Exceptional troubleshooting and problem-solving abilities.

• Strong written and oral communication skills.

• Ability to work effectively under pressure and prioritize multiple tasks.

• Willingness to provide on-call support and work off-hours/weekends as needed for maintenance or emergencies.

The Team

Pitney Bowes (NYSE: PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to remove the complexity of sending mail and parcels. For additional information visit Pitney Bowes at www.pitneybowes.com.

We will:

• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.
All interested individuals must apply online.