TV Monitoring Manager

Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands.

Kantar Media is a wholly owned but operationally independent part of the Kantar Group.

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Job Details

As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making.

Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners.

Job Title: Monitoring TV Manager

Location: Bucharest

Full time/Permanent/Hybrid

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Job Details

The TV Monitoring Department Supervisor reports to the Technical Client Service Manager and the General Manager, while overseeing the employees of the TV Monitoring Department. The role involves collaboration with all departments within Kantar Media Audiences Romania and represents the company in business-related interactions. The primary purpose of the position is to coordinate and supervise the department’s activities from both an administrative and technical perspective, ensuring smooth operations and providing support to optimize the department's performance.

Tasks & Responsibilities

• Planning: The TV Monitoring Manager works closely with the Supervisors to establish the plan for data production. During peak periods or special situations, the TV Monitoring Manager determines staffing requirements to meet monitoring data production and delivery requirements.
• Organisation and management: The TV Monitoring Manager distributes work tasks to supervisors who, in turn, assign them to operators. Final deadlines must be met. Potential problems or costs that may arise due to significant delays in data reporting must be resolved by the TV Monitoring Manager.
• Training: training and coaching of shift leaders, Monitoring Client Service & Quality Control Manager and Monitoring Technical QC Manager.
• Work standards planning developing procedures and work rules for operators and supervisors - Control and verification of the activity of operators and supervisors - Counselling and discipline communicates directly with operators and supervisors regarding their performance and behaviour.
• Other HR activities: participates in the selection of candidates, recommends promotions and salary adjustments - Handles onboarding for new hires (update of internal files, WorkDay)
• WorkDay relationship: review the leaves registrations, contracts extensions, job requisitions, validation of objectives in the PMR process, etc.
• Preparation of timesheets for the Monitoring department, record of PH/overtime hours, granting of performance bonus when there is a budget, contract extension reports, recommendation bonus reports, activity report involving disciplinary problems, salary update reports for promotions
• Recommends and assists in the implementation of new or revised procedures - Keeps in touch with the Kantar Media team in other countries.
• Participates in periodic meetings with clients.
• Continuous information on the changes or news that have appeared in the radio-TV field and the periodic information of the company's management on these changes, to avoid the negative impact on the implementation of the TV monitoring service offered.
• Makes reports to the company's management regarding the activity carried out.
• Consults with the TAM Manager and Client Service Manager to provide the necessary information in the key processes carried out. - Participates in quantitative data processing processes to meet deadlines.

Your profile and key skills we are looking for

• At least 3 years of experience managing a department - A very good knowledge of audiovisual legislation
• Skills and knowledge in performing complex and difficult tasks
• The ability to plan, coordinate and supervise the work of other people
• Good judgment in evaluating different situations and making quick decisions
• Experience in managing budgets on cost centres and preparing specific reports
• The ability to maintain the confidentiality of data and information
• Very good knowledge of the English language, written and spoken, to communicate within the Kantar Media.

Our offer

At Kantar we have an integrated way of rewarding our people based on a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay-for-performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, and accepted, and are allowed to flourish in a space where their mental health and well-being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

At Kantar, the diversity of our employees provides a richer environment for our employees and a broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate because of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com

As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making.

Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners.

Country

Romania

Why join Kantar?

We pride ourselves on understanding people, and what makes us think and act the way we do.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.