Turkish Social Media Support

Posted Yesterday
Be an Early Applicant
Lisbon, PRT
In-Office
Entry level
HR Tech • Professional Services • Software • Consulting
The Role
Provide Turkish-language customer support through phone, chat, and email. Resolve customer issues, follow brand quality standards, document interactions in relevant systems, and collaborate with teammates to improve service. The role requires fluent Turkish, B2+ English, strong communication and problem-solving skills, computer proficiency, multitasking ability, empathy, patience, and shift availability.
Summary Generated by Built In

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries! 🌍

We are offering a great work experience in Lisbon, Portugal for a role as a Turkish Social Media Support.

Why a Turkish Social Media Support role is great for your professional and personal development:

• Live in Lisbon, Portugal and embrace multicultural experiences

• Represent a global brand

• Fast-track career development opportunity

HOW YOUR DAY-TO-DAY IN THIS ROLE WOULD LOOK LIKE:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude

• Solving problems and creating positive experiences for every customer you speak with

• Following the brand's guidelines and quality standards on every interaction

• Logging and updating customer interactions in the relevant systems

• Working closely with your team to keep improving the service you provide


Requirements

What do you need to be successful at this job?

• Language Maestro: Fluent in Turkish, good English

• Strong communication and active listening skills

• A problem-solving, can-do mindset

• Comfortable using computer systems and multitasking between tools

• Patience, empathy and a positive attitude

• Availability to work in shifts

• High school diploma or equivalent

• B2+ English level


Benefits


By joining this role, this is what you can expect:

• Work for one of the world's largest customer experience companies

• Access to an internal career-development program that fast-tracks you toward leadership roles

• Free comprehensive training with certification

• Private health insurance after training

• Renewable fixed-term contract

• Regular team activities: football tournaments, surf lessons, cultural events

Football tournaments, beach barbecues, surf lessons, and cultural events await!

Make it your Next Job Without Boundaries! 🌍

::::::::::::::::::::::::::::::::::::::::::::::::

Get to know more about Atlean World👇

Atlean World is going to be your recruitment partner during the whole journey: 

Guiding Your Odyssey with Atlean World

Personal Touchpoint:

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Making it Happen:

Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.

Skills Required

  • Fluent Turkish
  • Good English, with B2+ English level
  • Strong communication and active listening skills
  • Problem-solving mindset
  • Comfort using computer systems and multitasking between tools
  • Patience, empathy, and a positive attitude
  • Availability to work in shifts
  • High school diploma or equivalent
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The Company
30 Employees

What We Do

Atlean World is an international HR SaaS consultancy and recruitment agency that focuses on multilingual markets. They aim to promote multicultural environments as the new reality by streamlining the recruitment journey through advanced technology and AI tools, while maintaining a human-centric approach to support both candidates and clients in their global career and talent acquisition needs.

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