Truckserve Coordinator

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right.

What will you do?

• Provides accurate documentation on maintenance repair and verifies that all work is necessary and done at a fair price.
• Negotiates repairs when appropriate and documents all instances where a cost savings is realized.
• Ensures appropriate preventative maintenance schedule is followed.
• Proactively monitors trends in vehicle maintenance for specific accounts and geographic markets.
• Builds and analyzes both standard and ad-hoc reports.
• Analyzes data and makes recommendations to customers and ARI management to implement cost-saving initiatives. 
• Liaises with fleet managers, vendors and manufacturers to ascertain the most effective resolution to truck malfunctions.
• As the technical expert, acts as a consultant to fleet managers and service technicians when complex repairs are needed.
• Reviews and issues non-standard purchase orders to ensure that the customer’s best interests are protected.
• Perform all other duties and special projects as assigned.

What are we looking for?

• Valid mechanic’s license 310T certification or equivalent.
• Post-Secondary Education (i.e. College diploma, Certificate, or Apprenticeship) (Asset)
• ASE certification or willing to obtain within established timeline set by Holman.
• 5-10 years experience of hands-on heavy vehicle and associated equipment repair.
• A good working knowledge and diagnostic capabilities related to the following systems:  Body cabin and chassis specifications; coupling equipment; aerial devices and crane equipment; air brakes; hydraulics; electrical diagnostics.
• Government regulations for heavy on- and off-road vehicles and associated equipment.
• Some travel: local, national and cross-border.  There may be an overnight requirement.
• Bilingual (English/French) is an asset
• Must have solid verbal and written communication skills, and be able to communicate effectively with employees, customers and vendors.

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Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $55,730.00 - $80,805.00 CAD annually for full time employees. The annual compensation range is comprised of base pay earnings.

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

Holman is a proud equal opportunities employer and we are committed to creating a welcoming, inclusive and barrier-free workplace. We are committed to providing accommodations to all applicants throughout the interview process, upon request, in all aspects of the selection process. We employ artificial intelligence (AI) technology as part of our recruitment process to enhance efficiency and objectivity.