About Expedock
We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential.
About the Role
We are looking for a Truckload Admin to provide administrative and documentation support for day-to-day truckload operations. This role will focus on accurately entering and maintaining shipment information, monitoring carrier communications, updating shipment milestones, and ensuring required documents are properly filed.
What You'll Do
- Enter and maintain truckload orders in CargoWise
- Monitor carrier emails and update shipment milestones and notes accordingly
- Upload rate confirmations and Proof of Delivery (POD) documents into eDocs
- Maintain and update tracking spreadsheets with accurate shipment information
- Review shipment records and documents for completeness and accuracy
- Follow established processes to ensure shipment information is updated in a timely manner
- Coordinate with internal operations teams when shipment information or documentation is missing or requires clarification
- Support other administrative tasks related to truckload operations as needed
What You Need
- Prior experience in truckload, trucking, freight forwarding, logistics, or transportation operations
- Experience handling shipment data, carrier communication, and logistics documentation
- Familiarity with CargoWise is preferred
- Strong attention to detail and accuracy
- Comfortable working with Excel or Google Sheets
- Good written English communication skills, particularly for reviewing and responding to carrier emails
- Ability to manage multiple shipments and maintain accurate records
- Organized, reliable, and able to work independently
- Comfortable working with repetitive, detail-oriented administrative tasks
Technical Requirements
- Fiber internet (PLDT Fiber, Converge, Globe Fiber, etc.) - recommended speed of 100/50 Mbps
- Backup internet (mobile hotspot or secondary ISP) capable of at least 20 Mbps
- Quiet, conducive home workspace
- OPTIONAL: Wired Ethernet connection preferred during work hours
- OPTIONAL: Power backup (UPS) if the location experiences frequent outages
Why Expedock
- HMO coverage and leave credits become available after three months of engagement.
- Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.
- Structured Engagement & Training: Start strong with a structured engagement program and client-specific training designed to help you quickly master your assigned workflows.
Candidate Data & Privacy Notice
By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:
- Evaluate your qualifications and suitability for current and future roles
- Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience
- Maintain talent pools for future opportunities, where permitted by law
We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.
Skills Required
- Prior experience in truckload, trucking, freight forwarding, logistics, or transportation operations
- Experience handling shipment data, carrier communication, and logistics documentation
- Familiarity with CargoWise
- Strong attention to detail and accuracy
- Comfort working with Excel or Google Sheets
- Good written English communication skills, particularly for reviewing and responding to carrier emails
- Ability to manage multiple shipments and maintain accurate records
- Organized, reliable, and able to work independently
- Comfort working with repetitive, detail-oriented administrative tasks
- Fiber internet with recommended speeds of 100/50 Mbps
- Backup internet capable of at least 20 Mbps
- Quiet, conducive home workspace
What We Do
Expedock is an AI-powered automation service and tech-enabled workforce augmentation platform specializing in the global supply chain and logistics industry. The company leverages cutting-edge AI and top global talent to automate the processing of complex freight documents and streamline back-office operations. By combining proprietary AI with specialized remote teams, Expedock helps logistics, tech, and healthcare businesses increase operational capacity, reduce costs, and improve data accuracy.
