Truancy Officer

Residency Requirements: Must reside in North Carolina

• This is a hybrid position that will require three or more days a week in the Durham, NC office as determined by the supervisor. 

The Truancy Officer ensures students are attending school regularly by investigating causes of unexcused or excessive absences, communicating with families, and assisting them in problem-solving, issuing attendance-based warnings, and helping to represent the school if cases go to court. 

K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. 

Passionate Educators are needed at the Stride K12 partner school,  North Carolina Virtual Academy (NCVA). We want you to be a part of our talented team! 

The mission of  North Carolina Virtual Academy (NCVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction and continued institutional growth within the academic community. Join us! 

ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. 

• Coordinates school-wide attendance efforts and absenteeism prevention programming with a two-fold focus 1) educating families on the importance of attendance with a focus on prevention and 2) intervening to fix the underlying issues that lead to absenteeism; 

• Works to monitor student adherence to the school’s attendance policies, including student information systems, state systems, and company systems daily. 

• For lower-level truancy concerns: Emails, calls and sends auto-dial notices to target student population; 

• For escalated truancy concerns, Truancy Officer holds meetings with student and family to address concerns, identify barriers, and provide back-on-track planning. 

• For final level truancy concerns, meetings are held with students, family, and support.  

• Offer restoration to students, including truancy agreements and courses. 

• Meeting covers state law concerns, as the next step will have the student go to court 

• Works with county court systems, understanding requirements to process juvenile court petitions 

• Collaborates with authorizer to ensure best practices, final level truancy concerns, training etc. 

• Ensures state compliancy guidelines are met for student attendance and progress 

• Produces attendance/truancy reports for the school, county and state. Must have Excel fluency.  

• Works with the Student Support Team to assist students in situations where referral to service agencies are necessary; 

• Works with families and teachers to develop individualized action plans to increase student attendance and engagement; 

• Works with the Executive Director, manager, etc to develop improved procedures that address attendance; 

• Works with families and student support staff to prevent juvenile delinquency; 

• Develops and implements educational workshops related to absenteeism for school staff and families; 

• Assists staff on projects regarding student attendance/truancy. 

• Ensures school policy and state requirements are met regarding all attendance withdrawals; 

MINIMUM REQUIRED QUALIFICATIONS:    

• Associate degree or specialized related training 

• One to two years of truancy experience OR 

• Equivalent combination of education and experience. 

• Ability to pass required background check. 

OTHER REQUIRED QUALIFICATIONS:   

• Knowledge of state school attendance laws, and other pertinent laws regarding K-12 education; 

• Knowledge of state specific court procedures regarding truancy; 

• Familiarity with online learning environment; 

• Strong organizational and time management skills; 

• Strong written and verbal communication skills; 

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.); 

• Ability to travel 20% of the time; 

DESIRED QUALIFICATIONS: 

• Three (3) years of experience working with families in similar capacity, enrollment or truancy. 

• Post-secondary degree especially in Education, Counseling, Human Services or related field of study. 

Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level.  Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections.  Offers will typically be in the bottom half of the range.  

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• This is a hybrid position that will require three or more days a week in the Durham, NC office as determined by the supervisor. 

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.