Trips and Visits Specialist I
**This position is based in Nairobi, Kenya**
This entry-level professional specialist exists to provide Compassion visitors with an opportunity to experience the work of Compassion in the field through meeting sponsored children and students, visiting Compassion-assisted projects, and meeting Compassion field staff all of which provide visitors with exposure and learning opportunities that will educate them about Compassion's response to poverty, influence their cross cultural perspective, and motivate them towards child advocacy. This specialist plays a supporting role in shared accountability between GME, GP and GPA to for successful tours and visits. This specialist helps coordinate with the partnership team, facilitating church partners and others to plan logistics, book accommodations, arranges transportation, translators, gift purchase, and schedule activities and child/family home visits, while ensuring effective alignment to Compassion's child protection policy and expectations. Through the shared accountability, trips will be well executed and evaluated. All must be accomplished with specific budget parameters. At this level the incumbent may still be learning and assisting with tours and visits and generally works under the guidance of her or his supervisor or a more experienced specialist or as a team member on larger projects.
Responsibilities
- Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
- Acts as an advocate for children. Understands and advances Christ's mandate to protect children. Raises awareness of the needs of children and takes active steps to help protect against neglect, abuse, and exploitation of children. Promotes the dignity, respect, positive treatment, potential of children in all circumstances. Encourages the involvement of others in helping children in need. Reports and appropriately supports responses to incidents of harm of children if they occur.
- Assists in collaborating with marketing specialists to provide first-hand experience and exposure to Compassion's core ministry programs for vision trips, sponsors, and donors, ultimately to increase involvement and sponsorship of children.
- Cooperates with partnership team and church partners to plan tours and visits for vision trips, sponsors, and donors. Provides feedback to Partnership Facilitators and Training teams for Partnership capacity/skill building to enhance the quality of tours and visits to the project.
- Helps find and train translators to service tour groups as they interact with church partners, sponsored children, and other key stakeholders. Trains and arranges payment for these translators.
- Uses discretion and independent judgment to guard Compassion's interests as well as the life and property of participants as best as possible. Relies on external resources to help enable travel security in the area.
- Helps arrange logistics for marketing related groups including booking accommodations, arranging in-country transportation, and purchasing visit gifts.
- Explains Compassion programs and trip outcomes, collaborating with stakeholders to ensure field exposure trip quality and effectiveness.
- May provide expertise to other professionals and support staff in the tours discipline.
Culture
- Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.
Requirements
- Degree holder in Tourism or Hospitality.
- 2-3 years of relevant experience in hosting and managing logistics for international guests.
- Transcultural experience in working with people from different cultural backgrounds.
- Planning, coordination and very responsive to emerging issues.
- Flexible to working outside of normal office hours including weekends and might be required to be away from home from time to time.
- Servant leader and an active listener.
- Team player, outgoing, and with negotiation skills.
- Valid driver’s license.
Working Environment
Office – Standard Office Environment
Physical Demands
Sitting, standing, and/or walking for up to 8 hours per day
Travel Requirements
May be required to travel up to 50% of normal schedule
This position is open until Monday 5th May, 2025.
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What We Do
Compassion International is a Christian child development ministry aimed at releasing children from spiritual, economic, social and physical poverty in Jesus’ name. We are church-based: Compassion believes the Church is God’s chosen instrument to bring hope to a hurting world. We believe the strategic placement of local churches makes them best suited to address the holistic needs of the children in their communities. And only they can effectively deliver the Jesus-based teaching and whole-life care that children in poverty deserve. Compassion partners with 8,000+ churches in 25 countries around the world to deliver our holistic child development program. We are child-focused: Compassion’s ministry is focused on the individual child and his/her development. We offer this assistance irrespective of caste, creed, class or religion. At Compassion, we believe entire communities will feel the positive impact of our presence because what happens in the life of a child ripples throughout his or her environment. We are Christ-centered: Jesus is the core of our ministry and his life and teachings shape our programs. They reflect the spiritual commitments of our staff. And they guide how we love people, respect communities and cooperate with nations. We are committed to integrity: We hold ourselves to the highest professional and biblical principles in all aspects of our ministry and maintain the highest industry standards for our allocation of funds. Compassion and Compassion International are registered trademarks of the United States government
