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The Nebraska Tribal Liaison will build partnerships, bridge communication and offer solutions through a culturally appropriate delivery system for Native Americans statewide.
The role is required to works with community providers to develop/facilitate health services that are culturally responsive. The position collaborates with medical and behavioral health (BH) providers and others (tribal social services, Bureau of Indian Affairs and state tribal liaisons) to support service delivery.
The position will work with the network team and Provider Advocates to address provider adequacy and serve as the single interface for prevention, education and support services such as social determinants of health (SDOH), claims, billing and operations.
If you are located in Nebraska, you will have the flexibility to work remotely* as you take on some tough challenges. Omaha/Lincoln, NE area preferred.
Primary Responsibilities:
- Serve as lead to work with the network team and provider advocates to address provider adequacy and support to tribal providers with claims and billing
- Develop, manage and maintain solid relationships with community-based organizations, faith based organizations and local Nebraska Medicaid and Long-Term Care to build trust, align work with the State's priorities for health and healthy opportunities, and ensure proper planning of educational events
- Collaborate with Indian Health Services and Nebraska Medicaid and Long-Term Care tribal liaison to coordinate and facilitate health services delivery in Nebraska
- Schedule and participate in education and awareness events for Medicaid Beneficiaries in assigned Region
- Develop project plan to align with State's key heath priorities and support health education activities programs as they relate to the target Medicaid population while adhering to Nebraska Medicaid and Long-Term Care marketing guidelines
- Coordinate the implementation of any new and/or modified benefits for the tribal clinics and provide education to clinical staff and members
- Represent UnitedHealthcare at Association meetings, forums and applicable conferences
- Make recommendations to leadership regarding funding for special projects, and subsequently, manage the end-to-end grant process for the local grantee
- Analyzes various types of internal and external data to determine types of educational opportunities to develop in assigned territory
- Exceeds department service standards and productivity goals consistently
- Serves as a valuable resource; externally and cross functionally within the organization
- Identifies innovative way to engage and meet the needs of the underserved
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 2+ years in community outreach or social work experience
- Demonstrated knowledge of the tribal communities, cultural background of Native American communities
- Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)
- Reside within commutable distance of either Omaha, NE or Lincoln, NE
- Ability to travel up to 50% of the time within the contiguous counties in assigned territory
- Ability to work Monday - Friday and outside core business hours, including evenings and weekends, per business needs
- Driver's License and access to reliable transportation
Preferred Qualifications:
- Medicaid or managed care experience
- Established professional relationships with community-based organizations (CBO's), faith-based organizations (FBO's), providers and local Department of Health and Human Services
- Tribal member
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- 2+ years of community outreach or social work experience
- Knowledge of tribal communities and Native American cultural backgrounds
- Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Reside within commutable distance of Omaha or Lincoln, Nebraska
- Ability to travel up to 50% within contiguous counties in the assigned territory
- Availability to work Monday through Friday and outside core business hours, including evenings and weekends, as needed
- Valid driver's license and access to reliable transportation
- Medicaid or managed care experience
- Established professional relationships with community-based organizations, faith-based organizations, providers, and local Department of Health and Human Services
- Tribal membership
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
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Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
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Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.
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What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.