Project coordinator (Trials)

Reposted 4 Days Ago
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Hiring Remotely in Lviv, Lviv Oblast
In-Office or Remote
Mid level
Artificial Intelligence • Hardware • Information Technology • Internet of Things • Security • Consulting
From camera to cloud, we build intelligent vision systems — production-ready, secure, and created to scale.
The Role
The Trials Manager coordinates projects in smart house security, managing data collection, risk assessment, and cross-functional communication to enhance product quality and customer satisfaction.
Summary Generated by Built In

Team Summary

Our Trials team operates at the forefront of smart house security innovation, supporting development and testing of high-quality products designed to solve real customer needs. We combine technical expertise with project management excellence to deliver cutting-edge security solutions.

Job Summary

We are looking for an enthusiastic Trials Manager to help our Trials teams manage support of high-quality products in the smart house security domain. Working with highly qualified professionals in a product-driven company, you'll focus on solving real customer needs.

As a part of our Trials team, you will be responsible for the collection and management of data used for algorithm evaluation and training while covering all the preparation steps required for its successful delivery, gathering the product feedback, organizing it in reports, communicating to stakeholders, suggesting improvement steps, and interacting with various teams across the organization in order to get things done. The ideal candidate is results-oriented with a product mindset, values quality, learns quickly, and works effectively across different time zones.

This position is suitable for people with disabilities and veterans with relevant experience.

Responsibilities and Duties
  • Maintain and monitor project scope, plans, and schedules to ensure alignment with business objectives
  • Coordinate and manage project changes while balancing requirements, risks, and stakeholder expectations
  • Proactively assess project risks and issues, providing actionable solutions to minimize delays and improve delivery
  • Serve as the primary point of contact for multiple cross-functional working groups to ensure smooth communication and collaboration
  • Interact with Engineering, Project Management, Data Team, and Product Management teams
  • Handle multiple projects simultaneously, prioritizing tasks and resources to meet deadlines
  • Ensure documents are completed, updated, and stored appropriately
  • Lead devices verification, customer communication and education efforts, including addressing inquiries, gathering feedback, and improving customer satisfaction
Qualifications and Skills
  • Experience working in a fast-paced environment
  • Experience with Jira and Confluence
  • Experience with Microsoft Excel
  • Experience in using AI tools to enhance your day-to-day duties
  • Excellent teamwork and communication skills
  • Fast-learner & Self-organized
  • Good written and spoken English (B2 level or higher)
  • Critical thinking and data analysis skills
Nice to have
  • Proven experience in technical troubleshooting
  • Bachelor/Master's degree in Human Science, Computer Science, Applied System Analysis, or related fields
  • Experience in Smart home, IoT, Home automation & security areas or devices with photo/video processing
  • Experience in Customer Success, Customer Support, Quality Assurance, Project Management, Data Analysis
  • SQL/Python knowledge
  • Customer-oriented mindset
  • Ability to stay focused while dealing with tight deadlines and large volume of information
  • Experience with Agile development methodologies and understanding of software development lifecycle
  • Understanding of hardware products development process
We offer multiple benefits that include
  • The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member
  • Competitive compensation and perks. Annual performance review
  • Gig-contract
  • 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation
  • Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves
  • Medical insurance is provided from day one. Sick leaves and medical leaves are available
  • Remote working mode is available within Ukraine only
  • Free meals, fruits, and snacks when working in the office.

Top Skills

Ai Tools
Confluence
JIRA
Excel
Python
SQL
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The Company
Rohatyn, Ivano-Frankivsk Oblast
690 Employees

What We Do

We are SQUAD: an R&D center that develops advanced AI-powered smart camera solutions.

Our engineering team excels in advanced motion detection, real-time video analytics, and intelligent false-alarm reduction, creating impactful solutions in our 6,500 m² of in-house innovation labs.

Driven by innovation and powered by our professional team, we combine deep technical expertise with a strong culture of development and a commitment to learning and growth.

We embrace challenges as opportunities for innovation, and firmly believe that our team's ongoing development and agility help solid companies soar to new heights.

By integrating state-of-the-art hardware, advanced software, and innovative AI, we deliver bespoke solutions that enable our clients to achieve exceptional security and operational efficiency across various industries.

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