The Role
Responsible for acquiring new sellers, maintaining vendor relationships, improving shipment quality, coordinating operations, and ensuring compliance with standards.
Summary Generated by Built In
About the Team
Trendyol Express is the next-generation, global delivery platform that prioritizes customers, leveraging cutting-edge technology, flexible operational infrastructure, and a dedicated, strong team. With a fast-paced and collaborative culture, we overcome challenges through data, agility, and teamwork. As we expand across regions, we set new standards in logistics — delivering impact at every step.
About the Role
As a Seller Management Professional, you will be responsible for gaining new sellers and maintaining sustainable relationships with existing vendors through regular visits. You will report seller interactions, improve shipment quality through action plans with relevant teams and share service updates and feedback with your seller portfolio. The role requires close coordination with planning and fleet teams to meet vendor expectations, ensuring compliance with corporate, legal, and best-practice standards. You will monitor operational parameters, drive efficiency in line with targets, support team motivation and development, and follow sector trends and best practices.
Responsibilities
- Gaining new sellers within the region
- To ensure sustainability by making planned and regular visits to existing vendors
- Reporting visits made
- Generating ideas to improve shipment quality for sellers and action planning with relevant teams
- Developments in line with the services offered and transferring their feedback to the vendors in the portfolio
- Comply with best practices and the highest standards and ensure that these standards are continually achieved, reviewed and improved
- Ability to meet vendor expectations by coordinating with teams such as planning and fleet
- Ensuring that all aspects of the department operate within defined corporate and legal requirements
- Controlling all parameter issues within the operational process
- Ensuring the operation of the operation according to planned targets and increasing efficiency
- Maintaining team motivation and supporting the team's competencies will follow sectoral trends, sector practices and activities
Expected Qualifications
- Graduates of universities, preferably in business administration, economics, engineering and logistics departments
- At least 3 years of experience in the sales and/or logistics industry
- Experienced in sales and operations management and prone to team work
- Able to use Ms office programs well
- High persuasion skills, strong planning and organizational skills
- Strong written and verbal communication, solution oriented
- Experienced in customer/business partner experience, information technology, project management
- Able to think analytically, provide solutions and have strong reporting skills
- It will serve new and existing sellers in the field with a customer-oriented service approach
- Goal and result oriented, able to demonstrate his/her contribution with data
- Having a driver's B license and being able to actively
What We Offer
- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
- Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
- Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.
Take the Next Step
If this role excites you, apply today, we look forward to taking the next step with you.
Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.
Skills Required
- Graduates of universities in business administration, economics, engineering or logistics departments
- At least 3 years of experience in sales and/or logistics
- Experienced in sales and operations management
- Able to use MS Office programs well
- Strong written and verbal communication skills
- Experiences in customer/business partner experience, information technology, project management
- Analytical thinking and strong reporting skills
- Having a driver's B license
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The Company
What We Do
We were founded in 2010 with a dynamic and agile start-up spirit. Since then, we have grown into a decacorn, backed by Alibaba, General Atlantic, Softbank, Princeville Capital, and several sovereign wealth funds. We believe that technology is the driver; e-commerce is the outcome. Thanks to our dedicated team, we are one of the top five e-commerce companies in EMEA and one of the fastest-growing e-commerce companies in the world! We deliver more than 1.5 million packages every day across 27 countries. We offer our 30 million customers a flawless shopping experience. Dreaming big is in our DNA: We're gearing up to be the leading global e-commerce platform. As a dynamic and passionate company, we are constantly growing with Trendyol Tech, one of the top R&D centres; Trendyol Express, the fastest growing delivery network; Dolap, the largest second-hand goods platform; and Trendyol Go, our instant food and grocery delivery service. And we’re not done yet! Now, we are on a journey to expand the positive impact we create to international markets. We opened our first international office in Berlin in May 2022 and Amsterdam followed in October 2022 and may others are on the way.
