Trendyol Group

Trendyol Express - Cross Border Operations Professionals

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2 Locations

Hybrid

eCommerce

The Role

About the Team

Trendyol Express is the next-generation, global delivery platform that prioritizes customers, leveraging cutting-edge technology, flexible operational infrastructure, and a dedicated, strong team. With a fast-paced and collaborative culture, we overcome challenges through data, agility, and teamwork. As we expand across regions, we set new standards in logistics — delivering impact at every step.

About The Role

As a Cross Border Operations Professional, you will be the link between Trendyol Express and our international logistics partners. You’ll help build and run our operations from the ground up, manage first-mile coordination between warehouses and cargo partners and track their performance. By following key KPIs and taking action when needed, you'll ensure smooth and reliable deliveries. You’ll also create simple and effective solutions to improve operations and offer the best possible delivery experience to our customers.

Responsibilities

Building and running a start-up business operation from scratch
Manage first-mile coordination between our warehouse and cargo partners and follow up on their performance as a stakeholder management scope
Follow KPI's and perform corrective activities in case of needs
Create effective solutions to operational problems
Create new alternative solutions to give the best delivery experience to customer

Expected Qualifications

Bachelor’s degree from reputable universities (engineering, business administration, economy, etc.)
Minimum 3 years of experience in e-commerce and/or retail logistics
E-commerce and/or cross-border logistics experience, air and/or road cargo transportation, and project management know-how are a must
Experience in related operations such as e-fulfillment, cross-dock, cargo/distribution, etc. is a plus
Customer and solution-oriented, having an analytical mindset, customer and result-oriented approach, conflict management skills
Good at with MS Office programs
Fluency in English
This position includes specialist, senior specialist experiences

Preferred Qualifications

-Experience working with international stakeholders or multicultural teams

-Familiarity with customs regulations and international trade compliance

-Knowledge of international delivery models (e.g. DDP, DAP, incoterms)

What We Offer

- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.

- Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.

- Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.

- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.

- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.

- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.

- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.

- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.

Take the Next Step

If this role excites you, apply today, we look forward to taking the next step with you.

Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.

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The Company

10,653 Employees

Year Founded: 2010

What We Do

We were founded in 2010 with a dynamic and agile start-up spirit. Since then, we have grown into a decacorn, backed by Alibaba, General Atlantic, Softbank, Princeville Capital, and several sovereign wealth funds. We believe that technology is the driver; e-commerce is the outcome. Thanks to our dedicated team, we are one of the top five e-commerce companies in EMEA and one of the fastest-growing e-commerce companies in the world! We deliver more than 1.5 million packages every day across 27 countries. We offer our 30 million customers a flawless shopping experience. Dreaming big is in our DNA: We're gearing up to be the leading global e-commerce platform. As a dynamic and passionate company, we are constantly growing with Trendyol Tech, one of the top R&D centres; Trendyol Express, the fastest growing delivery network; Dolap, the largest second-hand goods platform; and Trendyol Go, our instant food and grocery delivery service. And we’re not done yet! Now, we are on a journey to expand the positive impact we create to international markets. We opened our first international office in Berlin in May 2022 and Amsterdam followed in October 2022 and may others are on the way.