First Merchants Bank is seeking a Treasury Solutions Implementation Specialist to join our team! This position will lead end‑to‑end service implementation for commercial clients adopting treasury services. This role scopes requirements, builds and manages implementation plans, configures services and entitlements, coordinates cross‑functional resources, and delivers client training to ensure timely, compliant service enablement and smooth handoff to support.
As part of this role you will:
- Serve as the primary point of contact for clients throughout the implementation lifecycle, ensuring a clear, organized, and confidence‑building experience.
- Review TM applications/agreements and required documentation; confirm services, limits, approvals, and controls.
- Orchestrate onboarding tasks across stakeholders providing communication and status updates as required.
- Configure and validate setups such as: Commercial Online Banking (Q2) entitlements and roles, ACH origination profiles/limits, wire agreements/controls (incl FX), RDC deployment and user access, Positive Pay and reconciliation settings, account analysis setups, sweeps, SFTP, Lockbox and Integrated Payables/Receivables, Cash Vault/Smart Safe, and bill pay.
- Execute quality checks, assist with client UAT if needed, and ensure service delivery in line with client expectations.
- Deliver engaging training for administrators and end users; provide reference materials, recordings, and “day‑1” quick guides.
- Complete a structured handoff to support with final configuration, contact roles, and known nuances captured.
To be successful in this position, we require the following:
- High school diploma or equivalent (GED).
- A minimum of two (2) years in treasury management, treasury operations, or a closely related commercial banking role.
- A minimum of two (2) years of customer service experience.
The following would be a plus:
- Bachelor’s degree in business, finance, information systems, or related field.
- Experience with treasury implementations or project management.
First Merchants offers the following:
- Base Pay PLUS Bonuses
- Medical, Dental and Vision Insurance
- 401k
- Health Savings and Flexible Spending Accounts
- Vacation/Sick Time
- Paid Holidays
- Paid Parental Leave
- Tuition Reimbursement
- Additional Benefits
A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Top Skills
What We Do
First Merchants Corporation is the largest financial services holding company in Central Indiana, headquartered in Muncie, Indiana. The Corporation has one full-service bank charter, First Merchants Bank. The Bank also operates as First Merchants Private Wealth Advisors (as a division of First Merchants Bank). First Merchants Corporation’s common stock is traded on the NASDAQ Global Select Market System under the symbol FRME. First Merchants offers customers broad financial services throughout locations in Indiana, Ohio, Illinois and Michigan providing: • Commercial Banking (business) – checking, treasury management, card services, financing, loans, electronic banking, online and mobile banking. • Personal Banking (consumer) – checking, savings, CDs, mortgages, loans, IRAs, HSAs, online and mobile banking. • Private Wealth Advisors - trusts, investments, 401(k) plans, 403(b) plans, profit sharing plans, pension plans, cross-tested plans, cash balance plans, Flexible Spending Accounts, IRAs, SEP IRAs, and succession planning. First Merchants is committed to customers by: • Developing strong relationships. o As financial advisors – our professionals listen and provide solutions o The tenure of our professionals averages eight years, meaning you will enjoy continuity of service o We hire local professionals from the communities we serve • Customers benefit from local decision making. o Decisions are made faster o The process is streamlined, with each customer having a single point of contact. o Our financial professionals are empowered to develop tailored solutions. • The local communities we serve benefit from First Merchants’ involvement and support.
