Treasury Operations Manager

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Treasury Operations Manager is responsible for leading treasury operations for the CCM mortgage lending and servicing platform. This role manages daily cash operations, supports liquidity optimization, monitors warehouse facility activity, and ensures the accurate and timely execution of funding across all mortgage products, including agency and non-agency.

Job Responsibilities:

• Manage daily cash positioning across multiple entities and bank accounts.
• Optimize short-term liquidity to support loan funding, hedging, and operational needs.
• Monitor and forecast cash flows related to mortgage origination, servicing advances, and investor remittances.
• Manage daily warehouse funding requests and paydowns across multiple credit facilities.
• Track collateral eligibility, margining, and capacity utilization.
• Coordinate with capital markets and secondary teams on whole loan sales, trades, and settlements.
• Maintain accurate and timely funding of mortgage loans and servicing obligations.
• Ensure proper controls and approvals are in place for all wire transfers and disbursements.
• Monitor cash settlements and margin calls related to mortgage pipeline hedging and TBA trading activities, ensuring timely and accurate fulfillment.
• Support the execution and tracking of servicing transfers, MSR sales, and associated funding activity.
• Manage treasury processes associated with repurchase agreements (repos) and secured lending, including margin monitoring and settlement coordination.
• Prepare and review daily, weekly, and monthly treasury reports including liquidity positions, borrowing base summaries, cash forecasts, and covenant monitoring.
• Identify and mitigate operational risks within treasury workflows by establishing and maintaining robust internal controls and documentation.
• Open and maintain new deposit accounts with banking partners to support funding operations, escrow disbursements, and operational needs while ensuring compliance with internal controls and external KYC/AML requirements.
• Support internal and external audits, including documentation of treasury procedures.
• Maintain relationships with banking partners and support KYC/AML documentation needs.
• Collaborate with IT and finance teams to streamline treasury workflows and data integration.

Qualifications and Skills:

• Bachelor's degree in Finance, Accounting, or related field, preferred.
• 3+ years of experience in treasury or cash operations.
• 2+ years of experience in a mortgage banking environment.
• Experience with treasury management systems.
• Familiarity with Encompass or similar LOS/servicing systems.
• Familiarity with Workday, preferred.
• Skilled in managing a team or working independently with cross-functional partners.
• Skilled in navigating funding, reconciliation, and compliance requirements for mortgage origination, whole loan sales, and servicing.
• Skilled in maintaining high attention to detail while effectively meeting tight deadlines.
• Advanced analytical, organizational, and problem-solving skills.
• Excellent communication and collaboration skills.
• Proficient in Microsoft Excel.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.