Come and work for a Southern California Best Employer! As a family owned bank, MidFirst has established many client relationships that have spanned decades and generations. We are committed to continuously providing an exceptional culture creating an energizing and supportive employee experience while delivering extraordinary client service. We have many opportunities and seek individuals that want to provide exceptional banking experiences to our clients!
A Treasury Management Support Specialist is responsible to support a full range of Corporate Treasury Management products and Consumer Online Banking products, providing professional technical and operational support of these products to customers and Bank personnel under general supervision. Products included in this support may include Consumer & Commercial Online Banking, Mobile Banking, Online Banking Wires, ACH Origination, Remote Deposit Capture, Positive Pay, Account Reconciliation, Lockbox, 3rd Party Depository Services, and other products that are currently in place or may be added in the future. The Specialist is knowledgeable of all Bank services and products and is expected to promote and deliver those services. The Specialist is sensitive to the needs of the clients and Bank staff, and is creative in his/her approach to accommodating requests.
Responsibilities include, but are not limited to:
- Assist Relationship Managers and Private Banking Officers in onboarding clients by providing a response to a client’s request for proposal, preparing client applications, agreements, and other required documentation, implementing new products and services for the client in a timely manner, and training the client in the appropriate use of the products. Also provide notice of upcoming customer reviews by providing information necessary to their review, assisting with any questions, and following up for a timely response.
- Assist customers with inquiries and problems related to Treasury Management and Electronic Banking questions and problems, or refer client to appropriate party. Follow up with customers or internal staff as necessary until the problem is resolved to the client’s satisfaction.
- Resolve problems within given authority.
- Be alert to potential fraud situations, and escalate any concerns to appropriate manager as soon as possible.
- Be aware of all bank policies and procedures that are applicable to the Treasury Management function and products.
- Maintain an in-depth knowledge of all Treasury Management products, to include the risks to the Bank and available controls that have been implemented.
- Provide training to bank personnel on the features, benefits, risks, and controls of the various Treasury Management products as requested.
- Perform routine and scheduled operational tasks such as report reviews, file transfers, customer monitoring, and other assigned duties in a timely and efficient manner. Maintain customer files in a timely manner and complete filing on a daily basis.
- Assist in the coordination and support of audits and examinations.
- Participate in Bank and Department projects as assigned.
Position Requirements:
- Minimum 3 years of experience in banking operations and cash management processes required
- Strong written and communication skills
- Ability to effectively present information and respond to questions from business units, clients and managers
- Knowledge of treasury management products and services; database software, Excel and Word processing
- Ability to analyze, evaluate and interpret information and date to formulate conclusions and recommendations
Benefits: We offer a generous comprehensive benefits package including medical, dental, and vision coverage; paid holidays, vacation, and sick leave; and 401(K) plan. Hours of paid leave may vary based on position.
Salary Range: $50,000.00 - $70,000.00. The compensation range for this position represents the minimum and maximum base salary for this role. Actual compensation will vary based on factors including experience, skills, qualifications, location, education, and business needs. This position may also be eligible for additional bonuses, where applicable.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Minimum 3 years of experience in banking operations and cash management processes
- Strong written and verbal communication skills
- Ability to present information and respond to questions from business units, clients and managers
- Knowledge of treasury management products and services
- Experience with database software, Microsoft Excel and Word processing
- Ability to analyze, evaluate and interpret information and data to make recommendations
MidFirst Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MidFirst Bank and has not been reviewed or approved by MidFirst Bank.
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Healthcare Strength — Health, dental, and vision coverage are available to eligible full‑time and part‑time employees, with company‑paid long‑term disability and an EAP included. Medical plans through Blue Cross Blue Shield and wellness incentives that can lower premiums are highlighted.
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Retirement Support — A company 401(k) match with a clear formula and a defined vesting schedule provides meaningful retirement support. Eligibility and enrollment timing are specified, reinforcing predictable access to the plan.
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Leave & Time Off Breadth — Paid vacation, paid sick leave, and paid holidays are emphasized, with a paid community service day also referenced. Time‑off offerings are portrayed as generous across materials.
MidFirst Bank Insights
What We Do
MidFirst Bank occupies a rare position within the banking industry. With $41.2 billion in assets, MidFirst Bank is the largest privately owned bank in the country. This combination of size and private ownership provides our customers with a special brand of banking. MidFirst Bank offers a full range of personal, commercial, trust, private banking and mortgage banking products and services. MidFirst is a strong commercial real estate lender and a major servicer of mortgage loans nationally. As a private business ourselves, we understand the unique needs of each business community we serve at each of our locations in Arizona (Phoenix), California (Los Angeles, Orange County, Santa Barbara, San Diego), Colorado (Boulder, Denver, Edwards, Fort Collins), Nevada (Las Vegas), Oklahoma (Oklahoma City, Tulsa, Western Oklahoma), Texas (Dallas, Houston, San Antonio) and Utah (Salt Lake City). Additionally, MidFirst Bank has commercial lending offices in Atlanta, Chicago, Nashville, New York City, Orlando, Raleigh and Southern California. We serve Southern California through 1st Century Bank, a division of MidFirst Bank. We also operate MidFirst Business Credit as a subsidiary of MidFirst Bank. MidFirst Bank provides services that compete with larger banks, while the people and culture truly define the MidFirst Bank difference. MidFirst provides exceptional financial and deeply committed customer service. Team members are loyal in their character, loyal in their personal commitment to customers, and loyal to always doing the right thing. MidFirst customers can always count on working with thoughtful, intelligent, honest professionals who are true to their financial goals. MidFirst Bank is a strong supporter of the communities they serve, investing time and money in important educational, charitable and civic organizations. Copyright © 2025 MidFirst Bank. All rights reserved. Member FDIC. Equal Housing Lender.
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