Essential Duties and Responsibilities...
Product Strategy & Portfolio Leadership
- Own the multi‑year product strategy for TM pricing and profitability frameworks.
- Monitor market trends, regulatory developments, and competitive dynamics to inform product direction and pricing strategy.
- Drive innovation in pricing/forecasting capabilities, and automated optimization features.
Pricing & Profitability Management
- Oversee pricing strategy for TM products, ensuring alignment with enterprise profitability goals. Work with internal partners to provide competitive pricing for all TM services and customers.
- Lead governance for pricing models, discounting frameworks, and exception management process.
- Partner with Finance and internal lines of business to manage deposit ECR strategy/rates and participate in driving balance growth/stability.
- Develop analytics and dashboards to track product profitability, client behavior, and pricing effectiveness.
Product Development & Lifecycle Management
- Define product requirements, user stories, and success metrics for technology and operations partners.
- Ensure all products meet regulatory, compliance, and risk management standards.
- Maintain strong operational controls and support continuous improvement of processes and systems.
Client Experience & Market Positioning
- Collaborate with Sales, Relationship Management, and Client Specialist teams to understand client needs and translate them into product enhancements.
- Develop value propositions, competitive positioning, pricing sensitivities, and go‑to‑market strategies for TM solutions.
- Support strategic client engagements, including pricing negotiations, RFP responses, and complex deal structuring.
Cross‑Functional Leadership
- Partner with Technology, Operations, Corporate Treasury, Finance, Risk, and Compliance to deliver scalable, reliable, and compliant solutions.
- Serve as the primary business owner for TM pricing/profitability engines and account analysis systems.
- Work with internal parties including Sales, Finance, and Accounting to deliver pricing tools for TM services.
Performance Management & Analytics
- Track product performance, client adoption, operational metrics, and financial outcomes.
- Use data to identify opportunities for optimization, automation, and improved client experience.
- Prepare executive‑level reporting and business cases for investment decisions.
SUPERVISORY RESPONSIBILITIES
While the Treasury Management Product Manager does not have direct supervisory responsibilities, this role requires strong partnership and collaboration skills. The successful candidate will:
- Engage and collaborate with cross-functional teams, including Sales, Marketing, Operations, and IT, to drive product initiatives and align strategies.
- Act as a liaison between stakeholders to ensure seamless communication and execution of product plans.
- Influence and inspire internal teams by sharing insights and advocating for product vision and goals.
- Coordinate with external vendors and partners to enhance product offerings and customer experience.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
- 5+ years of product management experience, preferably in financial services commercial deposit products / services
- Bachelor’s degree in Business, Finance, Technology, or related field. Master’s/MBA a plus.
- Proven experience in Treasury Management, commercial deposit products and services, pricing strategy, or financial services product management
- Deep understanding of liquidity management, deposit economics, ECR, and Account Analysis
- Ability to translate business requirements into technical specifications
- Strong analytical and financial modeling skills
- Excellence in stakeholder management and cross-functional leadership
- Ability to work autonomously with a balanced team approach, you don't need to wait for directions, but know when buy-in is critical
- Ability to work in a fast-paced environment, managing multiple products and projects simultaneously, passionate about building meaningful, intuitive products
- The ability to write clear, concise internal product specifications, external communications and training materials
- Must be analytically oriented and be able to break down complex processes and explain it in simple terms to stakeholders
- This candidate must have excellent oral and written communication skills
- The candidate must possess excellent knowledge of the Microsoft Office products to review/read/send email, create memos/letters, spreadsheets, client presentations, flow charts, etc.
- Must be a self-starter and be able to motivate her/his peers and influence partners in other areas to achieve common goals
COMPUTER AND OFFICE EQUIPMENT SKILLS
- Advanced skills in Word, Excel, PowerPoint, and Outlook for creating reports, presentations, and communications.
- Experience with tools such as Confluence and JIRA for tracking project progress and Lucid (or Visio like solution) for creating process flows or diagrams
- Proficiency in software like Tableau, Power BI, SQL, Oracle, or similar for analyzing data trends and generating insights.
- Familiarity with treasury management systems and Account Analysis is preferred.
- Certified Treasury Professional (CTP) or similar certification is a plus
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)
Certified Treasury Professional (CTP) or similar certification is a plus
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 5+ years of product management experience, preferably with financial services commercial deposit products and services
- Bachelor's degree in Business, Finance, Technology, or a related field
- Experience in Treasury Management, commercial deposit products and services, pricing strategy, or financial services product management
- Understanding of liquidity management, deposit economics, ECR, and Account Analysis
- Ability to translate business requirements into technical specifications
- Strong analytical and financial modeling skills
- Stakeholder management and cross-functional leadership skills
- Excellent oral and written communication skills
- Advanced proficiency in Word, Excel, PowerPoint, and Outlook
- Experience with Confluence, JIRA, Lucid, or Visio-like process diagramming tools
- Proficiency with Tableau, Power BI, SQL, Oracle, or similar data analysis tools
- Master's degree or MBA
- Familiarity with treasury management systems and Account Analysis
- Certified Treasury Professional (CTP) or similar certification
First Horizon Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Horizon Bank and has not been reviewed or approved by First Horizon Bank.
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Retirement Support — Retirement offerings include a 401(k) plan with company matching contributions up to 6% of pre-tax income, alongside FSA/HSA options and a defined benefit pension plan. Stock purchase and equity programs (including options and RSUs) also add to longer-term wealth-building opportunities for eligible employees.
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Parental & Family Support — Parental leave is available for childbirth, adoption, foster parenting, or surrogacy, and adoption reimbursement is included in the package. These family-building benefits broaden support beyond traditional maternity/paternity leave structures.
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Wellbeing & Lifestyle Benefits — Wellbeing support includes an internal wellness program, an employee assistance program, and access to a digital wellness platform. Group life insurance and disability coverage (including no-cost options) strengthen financial protection and day-to-day support.
First Horizon Bank Insights
What We Do
When we opened our doors in 1864 on North Court Street in Memphis, we had a simple mission: to provide the best service to our customers, one opportunity at a time. In the 150 years that followed, our communities transformed and expanded. We’ve seen our business and banking in general grow and adapt to the changing needs of customers through the years. But one thing that will always remain constant is our commitment to financial integrity and to helping our customers take good care of their money.
