Treasury/Chief Investment Office - Operations Control Manager - Senior Associate

Job Description
Join JPMorgan Chase as a Control Manager! Control Management maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executives that promotes early compliance and operational risk identification and assessment, effective design and testing of controls and sustainable solutions to mitigate compliance and operational risk.
As a Control Manager - Senior Associate within Treasury/Chief Investment Office, you'll be responsible for supporting the Business in maintaining a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the Business to remediate issues in a timely manner. You would be in the 1st Line of Defense responsible for partnering with Business Executives and Process Owners to anticipate / identify compliance and operational risk in business processes, consider their potential impact, design effective, practical, measurable, and sustainable controls to minimize those specific impacts and regularly monitor, measure, and communicate control effectiveness.
Job responsibilities:

• Serve as a trusted controls partner to the Business and act as their go-to for all controls related matters
• Support the execution of the Control and Operational Risk Evaluation (CORE) program for T/CIO, with a focus on the Global Execution Middle Office function, supporting the Investment Portfolio and Treasury Funding teams:
  • Maintain the CORE Process, Risk and Control inventory, and related risk impact and control effectiveness ratings to provide an accurate reflection of the business' operational risk profile
  • Partner with the central testing utility to assess the results of control design and performance evaluations
  • Lead top-down risk analysis, real time control issue detection, escalation, root cause analysis and remediation; Work with a sense of urgency on emerging issues
  • Perform lessons learned analyses on internal and/or external risk events and assess potential weaknesses / identify opportunities for improvement
  • Identify meaningful metrics (KRIs/KPIs) as indicators of the operational risk and control environment; escalate control deficiencies based on key reporting indicators
  • Facilitate change management reviews with Process Owners
• Execute against the requirements of various other firm control and compliance programs, which may include but not be limited to: SOX and CCAR CFO Attestation Program, NBIA/business change management, Office of Legal Obligations, Estimations and Model Risk Management, User Tool, and Intelligent Solutions Control Frameworks
• Partner with colleagues from the LOBs and Functions such as Compliance, Risk, Legal, HR, and Technology to drive consistent and rigorous operational risk and control practices; partner with regional business and other control partners in an effort to create consistency in the control environment and underlying processes globally
• Respond timely to challenges and recommendations from the 2nd Line of Defense (Compliance Conduct & Operational Risk) and 3rd Line of Defense teams (Internal Audit) teams; support Regulator and other reviews and escalate inquiries and findings as necessary; contribute items for escalation to the T/CIO Control Committee

Required qualifications, capabilities, and skills:

• Bachelor's degree required
• 5+ years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Preferred qualifications, capabilities, and skills:

• Subject matter expertise in portfolio management, treasury, and/or trading operations processes
• Understanding of banking regulations
• Familiarity or experience with Alteryx or similar data manipulation and workflow automation tools

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.