Traveling Certification Specialist

Description

Christopher Community, Inc. (CCI) seeks a Full Time Traveling Recertification Specialist to join its organization. The physical work location for this position will be responsible for Recertification: AR/IR and MI on various Properties with the Syracuse Area, located in Syracuse, NY. 

CCINC is a not-for-profit Housing Development and Property Management company that assist low- and moderate-income families and seniors to secure suitable housing across Upstate New York. Christopher Community currently manages over 3,300 units of housing in more than 100 buildings, and administers the Rental Assistance Program in Onondaga County, which provides assistance to over 1,200 households. Since 1971, Christopher Community has maintained a proven track record in developing and operating affordable housing. We regularly receive very high ratings both from government and private entities for the way we manage our properties.

We offer competitive wages and generous benefits. Please see below for additional information.

Benefit Summary:

• 35-hour work week with flexible schedule
• 15 Days Paid Time Off (PTO) - Vacation, Personal & Sick Days; increased to 30 PTO days after 1st Year!
• 14 Paid Holidays (plus 2 floating holidays of your choice)
• Retirement Match for 403(b) retirement plan
• Company contribution to Medical, Dental, Vision and Life Insurance
• Hiring Hourly Rate is: $19.00 to $24.00 per hour.

A Property Recertification Specialist manages the annual and interim income certification process for residents in affordable housing, ensuring that tenant files and property operations strictly adhere to regulatory guidelines like HUD and LIHTC. They act as the bridge between property managers, compliance teams, and tenants.

Core Responsibilities

• Income Verification: Collect and verify tenant income, assets, and household composition through third-party sources and tenant documentation.
• Compliance Management: Ensure all tenant data, rent calculations, and files comply with Section 8, Low-Income Housing Tax Credit (LIHTC), and local housing program requirements.
• Tenant Interviews & Renewals: Schedule and conduct recertification interviews, guiding residents through paperwork and lease renewals.
• Interim Adjustments: Process interim recertifications when tenants report significant changes in income or household size.
• Record-Keeping & Reporting: Maintain organized, audit-ready physical and digital resident files and waitlists. 

Typical Work Environment & Compensation

•  Typically operates in an on-site leasing or property management office multiple properties within the Syracuse Area
• Salary Range: Averages between $19.00 and $ 24.00 per hour, depending heavily on location, experience, and certifications.

Requirements

 Required Qualifications & Skills

• Experience: 1 to 3+ years in property management, specifically dealing with affordable housing or assisted living.
• Software Proficiency: Strong data entry skills and familiarity with property management and compliance software (e.g., Yardi Voyager, RealPage, or HUD's EIV/TRACS).
• Knowledge: Deep understanding of HUD, Tax Credit (LIHTC), and Section 8 policies.
• Soft Skills: Exceptional attention to detail, strong organizational skills, and excellent customer service abilities when handling tenant inquiries.
• Certifications: Industry certifications such as Certified Occupancy Specialist (COS) or Tax Credit Specialist (TCS) are highly preferred.