Travel Industry Relations Manager

Posted 20 Days Ago
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Milano, ITA
In-Office
50K-70K Annually
Expert/Leader
Professional Services • Software • Travel • Hospitality
The Role
Leads the travel partnership team and develops supplier strategy across air, lodging, rail, and car rental providers. Manages Amadeus GDS relationships, IATA and BSP operations, commercial contracts, negotiations, supplier reviews, promotional campaigns, and new supply opportunities. Guides a team of three, establishes KPIs, supports Sales, Operations, and Finance, and oversees travel technology integrations and feature rollouts.
Summary Generated by Built In
About BizAway
 

Here at BizAway, we Deliver the Future of Travel. 😎

We have been ranked as Europe’s fastest-growing Travel Management Company for 4 years in a row, but we are just getting started: our ambition is to become one the leading global actors in this space. 🚀

We combine cutting-edge technology with a human-centric approach to redefine how companies manage their travel, all while keeping sustainability at our core.🌱

If you are a high-achiever, thrive in a fast-paced environment, and want to build the future alongside a team that values proactivity, ownership, and bold results, you’ve found your place. 💪


We are looking for

We are looking for an experienced and results-driven Travel Industry Relations Manager (m/w/d) to lead and manage our dynamic Travel Partnership Team. The ideal candidate will have expertise and a strong understanding of the Travel Tech Industry. 

In this role, you will shape and drive a high-impact Travel Partnership Strategy aligned with our long-term vision, leveraging key GDS relationships—primarily Amadeus—and architecting strategic commercial agreements across all business verticals to accelerate growth.


Your role in BizAway
  • Partnership Strategy Definition: aligning the partnership strategy with overall business objectives and vision (e.g., geographic expansion, growth, acquisition of new customer segments);
  • As a manager, you will guide a team of 3 people, acting as a bridge between the Partnership team and other business functions and defining team KPIs, assigning individual and team targets aligned with the business strategy;
  • Development of new opportunities and identification of new supply providers, in order to create new business and revenue opportunities;
  • IATA management: global and strategic design (Remittance Holding Capacity, Guarantee Status, BSP management);
  • GDS strategy (Amadeus): lead periodic contract renegotiations, identify development needs and evaluate available solutions, oversee the roll-out and implementation of Amadeus features within the organization;
  • Manage commercial supplier relations with our partners, in particular Air, Stays, Trains, Car rental key suppliers;
  • Drive periodic contract reviews with our suppliers;
  • Override negotiations and promotional campaigns;
  • Strategic support for our internal teams (Sales, Operations, Finance).

Your basic qualifications
 
  • Proven experience (10+ years) in Travel Industry;
  • Professional level of Italian and English, both written and spoke;
  • Hands-on expertise with Amadeus GDS, including commercial contracts, GDS features, and NDC distribution channels;
  • Understanding of the travel booking process, integrations, and the technology landscape (e.g. APIs, and other travel software);
  • Knowledge of the latest trends in B2B API integrations and how they relate to travel technology;
  • Experience with Business Intelligence tools for internal reports;
  • Excellent communication and presentation skills, with the ability to build relationships with both technical and non-technical partners;
  • Exceptional leadership and stakeholder management skills, with the ability to bridge operations, tech, sales, and finance;
  • Proactivity: you actively propose value-creating solutions and are not afraid of mistakes;
  • Flexibility: you are comfortable working in a fast-changing environment with few certainties.

We are also interested in 
 
  • Previous experience in SAAS companies
  • Scale-ups environment

Our offer
 

📄 Contract type: Permanent
🕓 Working hours: Full-time – 40h/week, from Monday to Friday
💰 Salary: Starting from the 1st level with a salary range from 50K to 70K, in accordance with the National Collective Agreement for the Commerce sector (CCNL Commercio)
🏠 Remote work, flexible working hours and great offices in Europe

💼 Equity in the company (stock options plan) and a Welfare program
✈  A seat on a scale-up with skyrocketing growth
📈  Development of your entrepreneurial spirit, having the chance to implement real-impact  business decisions
🌍  Multicultural and international team
🙌  Collaborative and smart environment to work and learn
🍻  Free coffee to kick-start your day and free beers to celebrate together


BizAway guarantees equal employment opportunities for all individuals, in compliance with Art. 3 of the Italian Constitution, Legislative Decree 198/2006 (Equal Opportunities Code), Law 162/2021, and EU Directive 2006/54/EC. The selection process is open without any discrimination on the basis of gender, age, sexual orientation, gender identity, disability, ethnic origin, personal beliefs, or religion. Candidates are invited to review the privacy notice pursuant to Art. 13 of EU Regulation 2016/679 and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018.

Skills Required

  • 10+ years of experience in the travel industry
  • Professional-level Italian and English, written and spoken
  • Hands-on expertise with Amadeus GDS, including commercial contracts, GDS features, and NDC distribution channels
  • Understanding of travel booking processes, integrations, APIs, and travel software
  • Knowledge of B2B API integrations and their application to travel technology
  • Experience with Business Intelligence tools for internal reporting
  • Excellent communication and presentation skills
  • Leadership and stakeholder management skills across operations, technology, sales, and finance
  • Previous experience in SaaS companies
  • Experience in a scale-up environment
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The Company
HQ: Spilimbergo
458 Employees

What We Do

BizAway is a global corporate travel management company founded in 2015. It offers a comprehensive, cloud-based travel booking platform designed to simplify and optimize business travel by centralizing bookings, expenses, and policies. By acting as both a corporate travel agency and a technology company, BizAway helps companies efficiently manage all travel needs from the booking process through to the administrative phase.

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