The Role
Plan and deliver end-to-end travel services for FIFA tournaments and events worldwide. Manage group travel, charters, accommodation, ground transport, supplier negotiations, budgets, and travel processes. Coordinate cross-functional teams, advise on visas and entry requirements, support travel technology and continuous improvements, and provide on-site operational readiness and standby support during events.
Summary Generated by Built In
As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.
Join the team and support us on our mission.
Join the team and support us on our mission.
THE POSITION
These are your key tasks:
- Lead the planning and delivery of travel services for FIFA tournaments, events, workshops, and business operations worldwide.
- Manage end-to-end travel projects, including booking strategies, group travel arrangements, charter operations, accommodation, and ground transportation.
- Coordinate cross-functional project teams and collaborate with FIFA departments, Local Organizing Committees, and external partners across multiple countries.
- Negotiate contracts and manage relationships with airlines, hotels, transportation providers, and other travel suppliers.
- Develop and optimize travel processes, systems, and operational procedures to enhance efficiency and service quality.
- Manage event budgets and support financial administration, reporting, and reconciliation activities.
- Provide expert guidance on travel logistics, visa and immigration requirements, and international entry regulations.
- Deliver exceptional travel solutions and service experiences while ensuring seamless operations and stakeholder satisfaction.
- Contribute to travel technology initiatives and continuous improvement projects across the Travel Services function.
- Support tournament and event operations through on-site presence, standby support, and operational readiness when required.
YOUR PROFILE
We work hard at FIFA.
We are dedicated, ambitious and innovative.
And we respect our values. Always.
For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.
The specific competencies we require for this position are:
We are dedicated, ambitious and innovative.
And we respect our values. Always.
For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.
The specific competencies we require for this position are:
- Several years of experience in corporate travel, travel operations, event management, or a related international environment.
- Strong expertise in travel booking operations, including group travel, air travel management, ticketing, and supplier coordination.
- Advanced knowledge of GDS systems, ideally Amadeus, as well as fare rules and ticketing processes.
- Experience managing projects, coordinating multiple stakeholders, and successfully delivering complex operational activities.
- Strong commercial awareness, budgeting experience, and a structured, detail-oriented approach to work.
- A proactive, service-driven mindset with the ability to remain calm and make sound decisions in fast-paced environments.
- Excellent analytical, organizational, and problem-solving skills, with the ability to anticipate challenges and identify effective solutions.
- Strong interpersonal and intercultural communication skills, combined with a collaborative and team-oriented approach.
- Fluency in English; additional languages such as French, Spanish, Portuguese, or German are considered an asset.
- Proficiency in Microsoft Office applications
- Willingness to travel internationally
PERKS & BENEFITS
The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.
Alongside that privilege, we also offer some extra perks and benefits:
Alongside that privilege, we also offer some extra perks and benefits:
- Health and fitness: Regular football sessions for all abilities, plus on-site gym.
- Home office: Up to two days of home office per week if work permits and home office allowance for all.
- Language courses: Offered to all staff to aid personal and professional growth.
- Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it.
- Pension: Flexible pension benefits with generous employer contributions.
- Relocation assistance: A dedicated team will be on hand to support your relocation.
- Sustainability: We support all employees using public transport.
- Vacation: Maintain a healthy work/life balance with a generous vacation allowance.
- Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners.
About
We are FIFA, the global governing body for football.Our vision is to make football truly global, diverse and inclusive, for the benefit of the entire world. The last FIFA World Cup in Qatar in 2022 attracted more than 5 billion viewers and the last FIFA Women's World Cup in Australia and New Zealand in 2023 was the greatest-ever FIFA Women's World Cup that inspired millions of girls and women around the globe. The opportunities for growth are exciting.We are a modern organisation with over 800 passionate employees who are Living Football every day. Our headquarters are based in Zurich, Switzerland, and we have offices in Miami, Paris and Rabat, plus eleven regional offices from New Zealand to India, South Africa, Panama and Paraguay.
Skills Required
- Several years of experience in corporate travel, travel operations, or event management
- Experience managing end-to-end travel booking operations including group travel, air travel management, and ticketing
- Advanced knowledge of GDS systems
- Experience with Amadeus
- Project management experience coordinating multiple stakeholders and delivering complex operational activities
- Contract negotiation and supplier relationship management (airlines, hotels, transport providers)
- Budgeting experience and commercial awareness, including financial administration and reconciliation
- Knowledge of visa, immigration, and international entry regulations
- Strong analytical, organizational, problem-solving, interpersonal and intercultural communication skills
- Fluency in English
- Additional languages (French, Spanish, Portuguese, German)
- Proficiency in Microsoft Office applications
- Willingness to travel internationally and provide on-site/standby support
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The Company
What We Do
FIFA (Fédération Internationale de Football Association) is the international governing body for association football, futsal, and beach soccer. It is responsible for organizing major international tournaments, such as the World Cup, and works to grow the game globally, promote inclusivity, and advocate for integrity and fair play. Headquartered in Zurich, Switzerland, it oversees 211 national associations and invests in football development worldwide to ensure the sport remains accessible and beneficial to all.
