Your Opportunity at ARC’TERYX:
As the Travel Program Lead, you will lead the management and optimization of Arc'teryx's global corporate travel program. This is a unique opportunity to become the first full-time resource dedicated to corporate travel at Arc'teryx and play a key role in shaping how employees travel around the world.
As the owner of the Egencia travel program, you will focus on building a strong foundation for a scalable, best-in-class travel program while driving adoption, improving the employee travel experience, managing vendor relationships, and ensuring alignment with company policies and objectives. This role is not responsible for booking travel on behalf of employees. Instead, you will serve as the primary point of contact for employees and stakeholders navigating the travel program, as well as managing the planning and delivery of strategic Egencia initiatives and efficiencies.
Meet Your Future Team:
The Global People Enablement and Experience team leads business management, strategic planning, project management, corporate services, employee experiences and events. Through strategic operations, thoughtful experiences, and meaningful activations in our spaces, we create the conditions for teams to thrive.
Global People Enablement & Experience is the conduit between People, Culture & Transformation and our cross-company partners - enabling growth, scaling our capabilities and activating our culture to achieve our business goals.
You will work closely with employees, people leaders, Executive Assistants, Finance, Procurement, Asset Protection and external travel partners to support business travel across Arc'teryx. As the company's travel subject matter expert, you will bring structure, insights, and best practices to a growing global travel program while helping create a seamless travel experience for employees.
If you were the Travel Program Lead, here are some of the core activities you would be doing:
- Leading strategic Egencia projects from discovery through implementation, partnering with internal stakeholders and Egencia to deliver new capabilities, process improvements, cost savings and enhanced traveler experiences
- Acting as the primary owner and administrator of the Arc'teryx Egencia travel program
- Enabling employees to effectively navigate and utlizethe Egencia platform and travel processes
- Evolving the foundational processes, governance, and stakeholder partnerships required to support a growing global travel program
- Driving adoption and effective utilization of the travel program
- Overseeing travel spend, compliance, and program performance
- Managing the relationship with Egencia and escalating service issues when required
- Identifying opportunities to improve traveler experience, efficiency, and cost effectiveness
- Creating and managing travel communications, training materials, and self-service resources
- Building reporting and insights to support business decisions
- Strengthening travel governance, compliance, and risk management practices
- Identifying additional opportunities for sustainability, cost optimization, and supplier consolidation
- Partnering with Procurement on Egencia-related RFP initiatives
- Establishing a roadmap for the future evolution and maturity of Arc'teryx's travel program
Are you our next Travel Program Lead?
- 4+ years of experience in corporate travel management, travel program management, procurement, operations, or a related field
- Experience working with Egencia, American Express Global Business Travel, SAP Concur, Navan, or similar travel management platforms
- Exceptional communication and stakeholder management skills
- Strong organizational skills and attention to detail
- Knowledge of corporate travel policies, travel operations, and supplier management practices
- Experience managing relationships with external vendors and service providers
- Strong analytical and reporting skills with the ability to turn data into actionable insights
- Strong PPT skills, with experience designing and delivering PPT presentations to executives
- Experience driving adoption and change within employee-facing programs
- Experience building, implementing, or transforming employee programs, operational processes, or travel programs from the ground up
- Demonstrated ability to create structure, governance, and scalable processes in a growing or evolving organization
- Ability to balance strategic thinking with hands-on execution
- Experience working in a global or multi-region organization is considered an asset
Compensation:
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave top-up and a nesting period for new parents.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
Skills Required
- 4+ years of experience in corporate travel management, travel program management, procurement, operations, or a related field
- Experience working with Egencia, American Express Global Business Travel, SAP Concur, Navan, or similar travel management platforms
- Exceptional communication and stakeholder management skills
- Strong organizational skills and attention to detail
- Knowledge of corporate travel policies, travel operations, and supplier management practices
- Experience managing relationships with external vendors and service providers
- Strong analytical and reporting skills with the ability to turn data into actionable insights
- Strong PowerPoint skills, including designing and delivering presentations to executives
- Experience driving adoption and change within employee-facing programs
- Experience building, implementing, or transforming employee programs, operational processes, or travel programs from the ground up
- Demonstrated ability to create structure, governance, and scalable processes in a growing or evolving organization
- Ability to balance strategic thinking with hands-on execution
- Experience working in a global or multi-region organization
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
