Travel Program Analyst II, Business Operations

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Key Responsibilities

• Support day-to-day management of the global business travel program (air, hotel, ground, meetings, and card programs)
• Act as a subject-matter expert for travel technologies (e.g., OBT, expense tools, travel data platforms)
• Support implementation, optimization, and enhancements of travel systems (e.g., Concur Travel & Expense, NDC, APIs, reporting tools)
• Identify opportunities for automation, AI, and process improvements
• Partner with IT and vendors on system integrations, testing, and change management
• Analyze travel spend, compliance, savings, and traveler behavior
• Create dashboards and reports for stakeholders and leadership
• Support audits, data integrity checks, and continuous program improvement initiatives
• Support global rollouts, communications, and training for new tools, policies, and processes
• Assist with Request for Proposals (RFPs), pilots, and transformation projects related to travel and expense

• Bachelor’s degree in business, Supply Chain, Hospitality, Information Systems, or related field
• Proven experience in Business Travel Management, Travel Operations, or Travel Procurement
• Hands-on experience with travel technology platforms (e.g., Concur, TMC tools, OBTs, expense systems)
• Strong understanding of airline, hotel, and ground transportation programs
• Proven ability to analyze travel data and translate insights into actions
• Excellent communication and stakeholder management skills

• Strong interest and capability in travel technology, automation, AI, and digital transformation
• Experience working with system configurations, reporting tools, APIs, or data integrations is a strong plus
• Comfortable testing new tools, piloting solutions, and driving adoption
• Advanced Excel skills, experience with dashboards, BI tools, or reporting platforms preferred
• Experience supporting global or regional travel programs
• Exposure to corporate card programs and expense compliance
• Familiarity with NDC, online booking enhancements, and emerging travel tech trends
• Project management experience (travel transformations, system re-implementations, vendor transitions) is a plus.
• Willing to travel overseas (when needed)

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [email protected].