Travel Coordinator

Posted 3 Days Ago
Be an Early Applicant
East Syracuse, NY, USA
In-Office
22-24 Hourly
Entry level
Healthtech
The Role
Coordinates air, hotel, and ground transportation for employees and candidates. Handles traveler calls, itinerary changes, delays, cancellations, travel request queues, policy compliance, preferred rates, booking accuracy, and unused ticket utilization. Collaborates with Travel & Expense colleagues and performs administrative duties. Requires strong organization, communication, prioritization, problem-solving, autonomy, and flexibility, including occasional after-hours support.
Summary Generated by Built In

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, Chapter Aesthetic Studio, WellNow, and Lovet Pet Vet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.


As a reflection of our current needs and planned growth, we are very pleased to offer a new opportunity to join our dedicated team at TAG as a Travel Coordinator.


Position Overview:
We are seeking a detail-oriented and proactive Travel Coordinator to join our team. The ideal candidate will be responsible for arranging air transportation, hotel accommodations, and ground transportation for team members and employee candidates. This role requires excellent organizational skills, a strong sense of urgency, and the ability to ensure compliance with our company’s travel policy.


Key Responsibilities:

  • Arrange air transportation, hotel accommodations, and ground transportation for team members and employee candidates.
  • Answer calls from travelers seeking assistance with booking questions and resolving issues such as itinerary changes, delays, and cancellations.
  • Monitor the travel request queue to ensure timely processing of travel arrangements.
  • Ensure compliance with company travel policy and use of preferred rates.
  • Verify the accuracy of all travel arrangements.
  • Ensure the utilization of unused tickets.
  • Collaborate with fellow Travel & Expense team members to support business operations.
  • Perform additional administrative duties as assigned.

Qualifications:

  • Experience: Travel arrangement experience is preferred, but not required.
  • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Schedule: Flexibility in work schedule is required including occasional after-hours support.
  • Communication: Strong written and verbal communication skills.
  • Time Management: Excellent time management and organizational skills.
  • Interpersonal Skills: Demonstrated ability to maintain consistently positive interactions with internal teams and external partners.
  • Prioritization: Ability to prioritize conflicting deadlines with proper escalation of issues as they arise.
  • Problem-Solving: Proactive approach to problem-solving.
  • Attitude: Flexible, helpful, can-do attitude with energy and enthusiasm.
  • Personal Attributes: High level of self-awareness, integrity, emotional maturity, and diplomacy.
  • Autonomy: Self-starter who can work with some autonomy and exercise independent decision-making skills; ability to identify and suggest improvements.

Preferred Skills:

  • Experience in a similar travel coordination or administrative role.
  • Familiarity with travel booking systems and tools.
  • Understanding of travel industry trends and best practices.

Salary: 22-24/hr , with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match


If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees


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Skills Required

  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
  • Flexibility to work varying schedules, including occasional after-hours support
  • Strong written and verbal communication skills
  • Excellent time management and organizational skills
  • Ability to maintain positive interactions with internal teams and external partners
  • Ability to prioritize conflicting deadlines and escalate issues appropriately
  • Proactive problem-solving approach
  • Flexible, helpful, energetic, and enthusiastic attitude
  • Self-awareness, integrity, emotional maturity, and diplomacy
  • Ability to work autonomously and make independent decisions
  • Ability to identify and suggest process improvements
  • Travel arrangement experience
  • Experience in a similar travel coordination or administrative role
  • Familiarity with travel booking systems and tools
  • Understanding of travel industry trends and best practices

Aspen Dental Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aspen Dental and has not been reviewed or approved by Aspen Dental.

  • Healthcare Strength — The careers page lists multiple medical plan options alongside dental and vision coverage, plus life and disability insurance and mental well-being support. Feedback suggests the healthcare offering is broadly structured and competitive on paper.
  • Retirement Support — A 401(k) with company match is prominently advertised, and some employees specifically highlight the 401(k) match positively. Feedback suggests retirement benefits are a meaningful component of total compensation.
  • Wellbeing & Lifestyle Benefits — Extras such as student loan refinancing, tuition discounts, pet benefits, identity/fraud protection, financial wellness tools, an EAP, and hardship assistance are included. Feedback suggests these additions expand total rewards beyond base pay.

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The Company
HQ: Chicago, IL
13,206 Employees
Year Founded: 1998

What We Do

Aspen Dental is a nationwide network of independently owned dental practices providing accessible, affordable oral healthcare. The practices offer general dentistry, dentures, implants, clear aligners, and emergency care. They emphasize accessible, affordable treatment, accept most insurance providers, offer flexible payment options, and use onsite labs and customized care plans. Aspen Dental’s website also highlights checkups, same-day appointments, and more than 1,100 offices nationwide.

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