Travel Coordinator & Employee Support Administrator

Posted Yesterday
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Lehi, UT, USA
In-Office
Mid level
Healthtech • Professional Services
The Role
Coordinates corporate travel, including flights, accommodations, transportation, itineraries, vendor negotiations, policy compliance, expense reconciliation, and traveler support. Also manages employee onboarding and offboarding, PTO approvals, engagement initiatives, events, and communication between employees and management.
Summary Generated by Built In

Travel Coordinator & Employee Support Administrator 

Location: Lehi, UT 
Job Type: Full-Time (40 hours) ON-SITE (Not Remote) 
Reports To: Executive Administrative Manager 

Position Overview 

We are seeking a highly organized and detail-oriented Travel Coordinator & Employee Support Administrator to manage corporate travel arrangements and provide exceptional employee support. This role ensures efficient, cost-effective travel solutions while maintaining compliance with company policies and fostering a positive work environment. 


Key Responsibilities 

Travel Coordination 

  • Arrange flights, accommodations, ground transportation, and other travel logistics for employees. 
  • Prepare and distribute comprehensive travel itineraries, including flight details, hotel reservations, and meeting schedules. 
  • Ensure adherence to company travel policies and budget guidelines; track expenses and reconcile invoices. 
  • Negotiate with vendors (airlines, hotels, etc.) to secure competitive rates and favorable terms. 
  • Serve as the primary point of contact for travelers, providing assistance with travel-related inquiries and emergencies. 
  • Advise employees on visa requirements and necessary documentation for international travel. 
  • Analyze travel data to identify trends and opportunities for cost savings. 

Employee Support 

  • Manage employee onboarding and offboarding processes in collaboration with managers, HR, and IT. 
  • Oversee PTO approvals and ensure compliance with company policies. 
  • Develop and implement employee engagement initiatives, including incentive programs, events, and meetings. 
  • Act as a liaison between employees and management across all locations. 

Qualifications & Skills 

  • Experience: 3–5 years of corporate travel coordination experience, including large-scale events. 
  • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, MS Teams). 
  • Soft Skills:  
  • Exceptional organizational skills and attention to detail. 
  • Strong written and verbal communication abilities. 
  • High level of customer service orientation and problem-solving skills. 
  • Ability to work independently and collaboratively in a fast-paced environment. 
  • Strong negotiation skills and ability to meet deadlines under pressure. 

Benefits 

  • Comprehensive health coverage (Medical, Dental, Vision, Life, Disability). 
  • Paid Time Off. 

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of background checks and drug screening. 

Skills Required

  • 3-5 years of corporate travel coordination experience
  • Experience coordinating large-scale events
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams
  • Exceptional organizational skills and attention to detail
  • Strong written and verbal communication skills
  • Customer service orientation and problem-solving skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Strong negotiation skills and ability to meet deadlines under pressure
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The Company
HQ: Fort Worth, TX
300 Employees
Year Founded: 2017

What We Do

Serenity Mental Health Centers provides compassionate, innovative, and evidence-based psychiatric care for conditions like depression, anxiety, PTSD, and ADHD, offering advanced treatments such as TMS and ketamine therapy.

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