Travel & Card Specialist

ABOUT AVID

Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts.

To learn how Avid powers greater creators or for more information, visit www.avid.com.

ABOUT THE ROLE

We are seeking a Travel & Card Specialist to join our Indirect Procurement team as an individual contributor focused on administering, optimizing, and managing our Corporate Travel program as well as our Corporate Credit Card program.

This role is primarily responsible for the end-to-end management of these critical operational programs, including vendor relationship management, policy influencing & enforcement, and supporting end-user throughput and inquiries. The Specialist will be entrusted with managing key vendor relationships and will be held accountable for ensuring a compliant, efficient & safe, and cost-effective ecosystem.

This role will follow a Remote work set-up, with a schedule of 9:00 PM – 06:00 AM  Philippine Standard Time.

KEY RESPONSIBILITIES

Corporate Travel Program Management:

• Manage the full corporate travel ecosystem, acting as the primary business owner for the Travel Management Company (“TMC”) as well as technology / transacting platform & adjacent vendors

• Oversee vendor performance and program compliance, including monitoring vendor service level agreements (“SLAs”) and key performance indicators (“KPIs”), and ensuring the Travel & Expense (“T&E”) policy aligns with business needs and regulatory requirements

• Serve as the Subject Matter Expert (“SME”) for the T&E platform – via configuration, user access, & data integrity – and for the corporate T&E policy in collaboration with other Finance stakeholders

• Provide first-line support for employee travel inquiries, guiding users on policy and system use, and escalating complex issues to the vendor support team(s)

• Develop and deliver training and documentation to drive high levels of program adoption and policy compliance across the organization

• Review and update applicable vendor rosters, conducting periodic market analysis to ensure the program offers the best available services and pricing

• Generate and present reports on spend trends, compliance metrics, and program performance to leadership

Corporate Credit Card Program Management:

• Own and manage the corporate credit card program, serving as the primary liaison with the issuing bank and credit card platform vendor

• Manage the end-to-end card lifecycle and related processes, including card issuance, limits management, suspension, cancellation processes, and bill preparation and approval

• Review and update the vendor roster for the credit card program, ensuring the service meets the company's financial and operational security requirements

• Support periodic audits by reviewing card usage, reconciliation processes, and compliance with related policy and / or process(es)

QUALIFICATIONS

Education:

A bachelor’s degree in a business-related field – e.g. Business, Supply Chain, etc. – from an accredited university is desired

Experience, Characteristics, and Skills:

• An accountable and a proactive, self-starting attitude

• Exceptional customer service and communication skills, with the ability to handle employee inquiries professionally / effectively

• Advanced verbal and written communication skills in the English language

• Independent ability to build and manage professional relationships with key internal and external stakeholders – e.g. business requestors, program vendors, etc.

• Strong analytical and problem-solving skills, with a focus on identifying patterns in data and resolving system issues

• Advanced knowledge of accounting principles and extensive experience in statement reconciliation, including discovery, analysis, & resolution of discrepancies

• Minimum of five (5) years of professional experience, with at least three (3) years of focused experience in managing corporate T & E and credit card programs

• Demonstrable expertise using a major T & E reporting system – e.g. Concur, Navan, etc. – and an ERP system for related processes – e.g. NetSuite, Oracle, etc.

• Proficiency with Microsoft Office Suite, including strong skills in Microsoft Excel for data extraction and analysis

What to look forward to? 

• Join a global team and experience a dynamic, collaborative work environment that fosters innovation and growth.

• Remote work model offering flexibility to balance work and life.

• Access to development programs with strong support and mentoring to help you grow and advance within the company.

• Equal opportunity employer committed to diversity, inclusivity, and creating a welcoming environment for all employees.

• Attractive benefits package including health & life insurance, referral rewards, and generous leave policies to ensure a healthy work-life balance.

Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  

#LI-Remote #LI-NR1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!