Travel and Expense Manager

We Put the World on Vacation

The Travel & Expense Manager oversees the corporate and HOA travel and associate expense programs across Travel + Leisure Co., leading a U.S.-based team responsible for policy compliance, expense controls, vendor management, associate support, reporting, and process improvement. This role partners closely with Finance, Accounting, Internal Audit, Human Resources, Operations, and property leadership to strengthen controls, improve the associate experience, and support financial and operational objectives across our domestic and international operations.

The Manager builds effective relationships with internal stakeholders and external service providers while managing competing priorities in a fast-paced, globally distributed environment. This leader is responsible for stabilizing and enhancing the AMEX and PCard programs, leveraging audit tools and data-driven insights to identify policy gaps, enforce controls, and recommend sustainable improvements. The role provides oversight and support for travel and expense activities across multiple countries and regions, ensuring programs, policies, processes, and systems appropriately address local business practices, tax requirements, regulatory considerations, currencies, and cultural differences. Beginning in mid-2026 thru Mid-2027, this role will also serve as a key lead in the transition of travel and expense activities to a new platform, including consideration of global requirements and business needs.

This role provides leadership for the department’s organizational structure, talent decisions, goal setting, and performance management, with a focus on team development, accountability, customer experience, and continuous improvement. The Manager will also serve as a key global subject matter expert for Travel & Expense, supporting the development and implementation of consistent global standards while allowing for appropriate local requirements and business practices.

How You'll Shine:

• Travel Program Management: Oversee corporate travel and expense policies, systems, and controls to support accurate reporting, compliant expense submission, and effective spend management across domestic and international operations. Monitor travel activity, resolve escalated issues, investigate policy exceptions or potential misuse, and identify opportunities to reduce costs and strengthen program effectiveness. Partner with regional and international stakeholders to ensure the organizations global travel and expense programs address local requirements, currencies, tax considerations, and business practices.
• Process Optimization: Lead continuous improvement initiatives to simplify, standardize, and automate travel and expense processes globally. Apply industry best practices, partner with stakeholders to address operational challenges, and implement practical, sustainable solutions that improve efficiency, controls, and user experience. Identify global standards while accommodating necessary regional and country-specific requirements.
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• Metrics and Effectiveness: Develop KPIs, dashboards, and management reporting to evaluate travel and expense program performance. Analyze spend trends across properties and departments, countries and regions, deliver recurring reports, and recommend actions to improve financial efficiency, compliance, and operational effectiveness. Establish consistent reporting methodologies and performance measures that provide visibility into global travel and expense activity.
• Team Leadership: Lead and develop the T&E team, promoting accountability, accuracy, service excellence, and continuous professional growth. Provide leadership and guidance to support global program requirements and collaboration with regional and international stakeholders.
• Vendor/Associate Relations: Manage relationships with T&E vendors, associates, and business leaders to support effective program delivery, policy alignment, service performance, and timely issue resolution. Manage and evaluate global and regional service providers, and other strategic partners, ensuring service levels and contractual commitments support business requirements.
• SOX Management: Serve as the primary T&E contact for internal and external audits, ensuring documentation is complete, accurate, and readily available. Maintain effective controls, policies, and procedures to support regulatory compliance and safeguard company assets. Coordinate with global stakeholders to identify and address control requirements, audit findings, and compliance considerations.

Travel Requirements

• The Accounts Payable Shared Services department for Travel & Leisure is located in Orlando and this role will be hybrid and is expected to be in the office three days per week.    This role may require periodic domestic and international travel to support global business operations, stakeholder meetings, vendor engagements, implementations, audits, and other business needs.

What You'll Bring:

• Bachelor's Degree in Accounting, Finance, or a related business field is required.
• Deep understanding of Travel and Expense systems, policies, procedures, controls, and regulatory requirements.
• Demonstrated ability to implement T&E automation, lead a team, solve complex expense issues, and communicate effectively with both internal and external stakeholders.
• Working knowledge of global travel and expense practices, including international currencies, tax considerations, regulatory requirements, and country-specific business practices.
• Demonstrated ability to operate effectively across geographic regions and cultures and to build strong relationships with international stakeholders.
• Advanced proficiency in major ERP systems (Oracle, Concur, Workday) or specialized T&E software, along with advanced Microsoft Excel skills.
• Experience working with global T&E systems, multi-currency transactions, international reporting, and data analytics is preferred.
• A minimum of 5 years of progressive Travel and Expense experience, including at least 3-5 years in a supervisory or management role, preferably within the hotel or hospitality industry.

Experience managing or supporting global Travel & Expense programs, international stakeholders, or multi-country operations is preferred.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.