Travel Advisor

Posted 4 Days Ago
Be an Early Applicant
Tucson, AZ, USA
In-Office
Entry level
Travel
The Role
Consult with clients to understand their travel goals, design and sell customized vacations, and manage reservations across cruises, air, hotels, tours, rail, and transportation. Build lasting client relationships through referrals, repeat business, and ongoing follow-up. Recommend travel enhancements, provide support before and during trips, research destinations and suppliers, use CRM and reservation technology, complete training, and meet sales goals.
Summary Generated by Built In

For more than 50 years, Bon Voyage Travel has helped travelers turn vacation ideas into unforgettable experiences. With established retail locations throughout Arizona, a strong online presence, and preferred relationships with leading travel brands around the world, we specialize in creating personalized vacations backed by expert guidance and exceptional service.

Now part of the arrivia family of brands, Bon Voyage Travel combines the personalized service and trusted relationships of an established travel agency with the resources, technology, partnerships, and growth opportunities of a global travel organization.

We are looking for motivated, sales-driven Travel Advisors who are passionate about travel, enjoy building lasting client relationships, and want to turn that passion into a rewarding career.

What you'll do:

As a Travel Advisor, you’ll be more than someone who books vacations. You’ll become a trusted travel partner for your clients, helping them discover, plan, and book experiences tailored to their interests, preferences, and budget.

You will:

  • Consult with clients to understand their vacation goals, preferences, and travel style.
  • Design and sell customized cruises, luxury vacations, escorted tours, all-inclusive resorts, river cruises, family vacations, and other travel experiences.
  • Build long-term relationships with new and existing clients and generate business through referrals and repeat travelers.
  • Research destinations, cruise lines, resorts, suppliers, and travel options to provide informed recommendations.
  • Book and manage cruise, air, hotel, tour, rail, transportation, and vacation reservations.
  • Recommend travel protection, excursions, upgrades, transfers, dining, and other enhancements that add value to the client experience.
  • Guide clients through changes, cancellations, questions, and travel-related concerns.
  • Consistently follow up with prospective and existing clients throughout the sales journey.
  • Promote preferred partner programs, exclusive offers, and client benefits.
  • Use tools including ClientBase, HubSpot CRM, Signature Travel Network resources, and other travel technology.
  • Stay current on destinations, suppliers, promotions, travel trends, and industry developments.
  • Complete supplier certifications and participate in ongoing training and professional development.
  • Meet or exceed individual sales and performance goals.
  • Deliver exceptional service before, during, and after travel to create loyal clients and generate referrals.

What we're looking for

You may be a great fit if you:

  • Have previous sales experience, ideally in consultative, relationship-based, or high-touch sales.
  • Are motivated by goals and enjoy turning conversations into sales opportunities.
  • Have excellent communication and customer service skills.
  • Know how to build trust and develop long-term client relationships.
  • Are highly organized and comfortable managing multiple clients and priorities at once.
  • Are proactive, self-motivated, and accountable for your results.
  • Have strong attention to detail and problem-solving skills.
  • Are comfortable using technology, CRM platforms, email, and online tools.
  • Enjoy continuously learning about destinations, cruise lines, resorts, and travel trends.
  • Can work independently while contributing to a collaborative, passionate team.

Qualifications:

The following experience is helpful, but we encourage you to apply even if you don’t check every box:

  • Travel, tourism, or travel advisor experience
  • Luxury product or service sales
  • Cruise or vacation sales
  • Phone-based or consultative sales
  • Customer service experience
  • Knowledge of domestic and international travel destinations
  • ClientBase, Sabre, Amadeus, or similar reservation systems
  • HubSpot, Salesforce, or other CRM platforms
  • Travel and tourism certifications

Why Join Bon Voyage Travel?

This is an opportunity to build a career around travel while helping others experience the world.

As part of Bon Voyage Travel and the broader arrivia family of brands, you’ll have the opportunity to:

  • Represent a travel agency with more than 50 years of experience.
  • Work with travelers to create meaningful, memorable vacation experiences.
  • Build your own book of loyal clients and long-term relationships.
  • Access established travel partnerships, resources, technology, and industry expertise.
  • Continue developing your destination and supplier knowledge through ongoing training.
  • Grow your career within a larger travel organization while maintaining the personalized, client-focused experience Bon Voyage Travel is known for.

If you are passionate about travel, energized by sales, and excited by the idea of helping clients plan experiences they’ll remember for years, we’d love to meet you.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Previous sales experience, ideally consultative, relationship-based, or high-touch sales
  • Excellent communication and customer service skills
  • Ability to build trust and develop long-term client relationships
  • Strong organization and ability to manage multiple clients and priorities
  • Proactive, self-motivated, and accountable work style
  • Strong attention to detail and problem-solving skills
  • Comfort using technology, CRM platforms, email, and online tools
  • Ability to work independently and contribute to a collaborative team
  • Travel, tourism, or travel advisor experience
  • Luxury product or service sales experience
  • Cruise or vacation sales experience
  • Phone-based or consultative sales experience
  • Customer service experience
  • Knowledge of domestic and international travel destinations
  • Experience with ClientBase, Sabre, Amadeus, or similar reservation systems
  • Experience with HubSpot, Salesforce, or other CRM platforms
  • Travel and tourism certifications

arrivia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about arrivia and has not been reviewed or approved by arrivia.

  • Strong & Reliable Incentives — Commission-based earnings in sales are described as having strong upside when performance is high, with bonuses and full payouts cited as meaningful contributors to total pay.
  • Wellbeing & Lifestyle Benefits — Travel discounts and awards are positioned as a standout perk, supplemented by lifestyle add-ons like wellness programs, lifestyle spending, and office perks that add non-cash value.
  • Parental & Family Support — Family-building and parental benefits are described as more modern than baseline offerings, including paid parental leave and adoption/surrogacy and fertility support.

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The Company
HQ: Scottsdale, AZ
395 Employees
Year Founded: 1997

What We Do

Welcome to arrivia. We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we’re a merger of three powerhouse brands (in case you’ve heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff. We’re focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey. Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning. We’re on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.

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